Program Specialist (VAULT) - American Association of Veterinary State Boards

About the AAVSB

The American Association of Veterinary State Boards (AAVSB) is a not-for-profit association comprised of 63 Member Boards dedicated to veterinary medicine’s proper and efficient regulation. We are committed to advancing the regulatory process for veterinary medicine and being the primary source of comprehensive information that strategically strengthens the veterinary regulatory community.

The AAVSB has a collaborative culture. Team members are free to be creative and experiment because we trust their proven expertise. As life-long learners, we are comfortable with change and are catalysts for it. We are collaborative and focused on organizational objectives and outcomes.

About the Role

The Program Specialist (VAULT) position is administrative and requires processing official documents related to veterinary licensure. The role is also instrumental in ensuring the efficient workflow and accuracy of the score transfer process to veterinary licensing boards through leadership, collaboration, and a proactive approach to problem-solving. The Program Specialist (VAULT) exemplifies excellent customer service, utilizes data to make informed decisions, and contributes to strategic initiatives. This role requires a proactive approach to process improvement and effective communication.

The ideal Specialist candidate will have two or more years of experience working with regulatory boards of any profession and their licensure processes. This candidate will have proven performance working collaboratively on a team. In addition, candidates should have strong written and verbal communication skills.

WITHIN 1 MONTH, YOU WILL:

• Understand VAULT staff duties and establish positive working relationshipswithin the department
• Be able to navigate the database to find and update records
• Understand the licensure process for veterinary professionals at a high level
• Recognize the role of the VAULT department and services in the licensure process

WITHIN 3 MONTHS, YOU WILL:

• Competently process all VAULT applications following documented procedures
• Collaborate effectively with the Mobility Program Manager and Program Specialist (VAULT Data)
• As part of the VAULT team, answer customer questions via phone and email

WITHIN 6 MONTHS, YOU WILL:

• Actively contribute to process improvements
• Establish relationships with internal technical and departmental specialists
• Seek out resources and know where to find answers for questions for non-standard services
• Communicate with Member Boards involving licensure issues

 WITHIN 12 MONTHS, YOU WILL:

• Lead implementation of improvements in VAULT communications and processes
• Act as a team lead and resource for fellow department members
• Establish relationships with member regulatory boards and allied organizations
• Comfortably present details and benefits of department services.

Education and Experience

Required: Accredited Bachelor's degree and two or more years of experience working with regulatory boards of any profession and their licensure processes. Demonstrated proficiency in use of Microsoft Word, Excel, Outlook, and Teams. Experience working in a database or records management system.

Preferred: Accredited Bachelor's degree and two or more years of experience working with regulatory boards of any profession and their licensure processes. Demonstrated proficiency in use of Microsoft Word, Excel, Outlook, and Teams. Experience working in a database or records management system. Experience serving as a team lead and working in a collaborative team setting.

Details

This is a full-time and non-exempt position. Work is performed under the direction of the Mobility Program Manager. Occasional travel and weekend work may be necessary to fulfill the position’s responsibilities.

Specialist Salary range: $46,000 - $50,000

The AAVSB is headquartered in Overland Park, Kansas. This position may be virtual/remote with the understanding that there will be required company-paid travel to Overland Park, KS, and potentially other locations throughout the year.

 Equal Employment Opportunity

The AAVSB provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, military status, or genetic information (including family medical history). In addition to federal law requirements, the AAVSB complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.