Program Support Specialist - Prairie Band Potawatomi Nation

Experience:

MINIMUM: 6 months to 2 years' experience working with individuals in mental health crisis. Must have an interest and knowledge of Native lifestyle and culture.

PREFERRED: 2+ years' experience working with individuals in mental health crisis. Prior experience working with Native youth and families.

Education:

MINIMUM: Bachelor's Degree in the field of Human Services or Social Sciences related field. Must have Person Centered Case Management (PCCM) certificate or willing to obtain within 6 months.

Driving Requirements:

Valid Kansas driver's license free of occupational restrictions. Must be insurable with the Nation's insurance carrier.

Other Skills*

Knowledge:

o Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

o Knowledge of intergenerational trauma, crisis intervention, and systemic issues involved in Native health

o Knowledge of community resources available for social, medical, and economic assistance

o Knowledge of data collection, and reporting

o Knowledge of administrative and office procedures and systems such as email, spreadsheets, promotional material, word processing, managing files and records, and workplace terminology

o Knowledge of the dynamics of the American Indian people: origins and history, ethnicity, culture, migrations, and societal influences

o Knowledge of business principles involved in budgeting, resource allocation, and grant requirements.

Skills:

o Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

o Speaking - Talking to others to convey information effectively.

o Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

o Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

o Judgment & Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

o Service Orientation - Actively looking for ways to help people.

o Instructing - Teaching others how to do something.

o Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

o Coordination - Adjusting actions in relation to others' actions.

o Time Management - Managing one's own time and the time of others.

Abilities:

o Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

o Ability to work efficiently in a team-oriented environment.

o Ability to work independently.

o Ability to communicate professionally; both orally and in writing a service-orientated approach, sometimes in stressful circumstances.

o Ability to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations and to empathize with others and understand their perspective. As well as to listen to others. Attending out-of-state/out-of-town training periodically to enhance job performance and knowledge.

o Ability to read and understand information and ideas presented in writing.

o Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

o Ability to concentrate on a task over a period of time without being distracted.