Project Administrator, Emerging Technology (Temporary) at Hyster-Yale
Greenville, NC
About the Job
Job Title
Project Administrator, Emerging Technology (Temporary)Job Category
Business Support ServicesJob Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedProject Administrator, Emerging Technology (Temporary)based at ourGreenville, NClocation
What you will do:
Provide dedicated support to dealers and customers for Hyster and Yale Emerging Technology solutions
Develop an in-depth understanding of our solution platform and project management processes to offertimelyassistance
Coordinate activities with dealers and technology partners to ensure smooth deployment of emerging technology projects
Serve as the main point of contact to ensure seamless transition of project details from sales to the project delivery team
Troubleshoot and resolve issues from calls, emails, and CM tickets, and work with the supply chain to ensure visibility of truck locations for ongoing projects
Who you are:
A proactive problem-solver with strong organizational skills and attention to detail
A clear communicator, able to effectively coordinate between teams and provide customer support
Tech-savvy and adaptable, with the ability to learnnew technologiesquickly
A collaborative team player who thrives in dynamic, fast-paced environments
Customer-focused, with the ability to troubleshoot and resolve issues efficiently
What you will need:
Bachelor’s degree preferred (entry-level position with a Bachelor’s)
Associate degree with 3+ years of experience in customer service or system support
In lieu of a degree: 5+ years of experience in customer service or system support roles
Skills, Experience & Abilities
Strong customer service experience (phone and email support)
Excellent written and verbal communication skills
Familiarity with telemetry systems or similar technology platforms
Who we are:
Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials
As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development
A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)
#LI-ARD
#LI-ONSITE
Job Type
Agency TempTime Type
Full timeWork Hours
40Travel Required
NoPrimary Location
HY US Greenville, NC (Headquarters)Address
1400 Sullivan DriveZip Code
27834Field-Based
NoRelocation Assistance Available
NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled
Project Administrator, Emerging Technology (Temporary)Job Category
Business Support ServicesJob Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedProject Administrator, Emerging Technology (Temporary)based at ourGreenville, NClocation
What you will do:
Provide dedicated support to dealers and customers for Hyster and Yale Emerging Technology solutions
Develop an in-depth understanding of our solution platform and project management processes to offertimelyassistance
Coordinate activities with dealers and technology partners to ensure smooth deployment of emerging technology projects
Serve as the main point of contact to ensure seamless transition of project details from sales to the project delivery team
Troubleshoot and resolve issues from calls, emails, and CM tickets, and work with the supply chain to ensure visibility of truck locations for ongoing projects
Who you are:
A proactive problem-solver with strong organizational skills and attention to detail
A clear communicator, able to effectively coordinate between teams and provide customer support
Tech-savvy and adaptable, with the ability to learnnew technologiesquickly
A collaborative team player who thrives in dynamic, fast-paced environments
Customer-focused, with the ability to troubleshoot and resolve issues efficiently
What you will need:
Bachelor’s degree preferred (entry-level position with a Bachelor’s)
Associate degree with 3+ years of experience in customer service or system support
In lieu of a degree: 5+ years of experience in customer service or system support roles
Skills, Experience & Abilities
Strong customer service experience (phone and email support)
Excellent written and verbal communication skills
Familiarity with telemetry systems or similar technology platforms
Who we are:
Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials
As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development
A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)
#LI-ARD
#LI-ONSITE
Job Type
Agency TempTime Type
Full timeWork Hours
40Travel Required
NoPrimary Location
HY US Greenville, NC (Headquarters)Address
1400 Sullivan DriveZip Code
27834Field-Based
NoRelocation Assistance Available
NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled
