Project Implementation Specialist at Fidelity TalentSource LLC

Project Learning Manager

We are currently sourcing for an Implementation Leader to work in Merrimack, NH, Smithfield, RI, or Westlake, TX!

The PI Home Office Learning team is seeking a highly motivated individual with a passion for learning, talent and people that can use their implementation skills to engage in learning initiatives and deploy programmatic solutions.

As a PI Home Office Learning Implementation Lead you will be responsible for running the ongoing execution of multiple sophisticated learning programs for multiple roles, the implementation of new multifaceted learning experiences, LMS, NovoEd, Degreed and Fuel50 administration and reporting, and applying agile techniques to innovate and continuously improve implementation processes.

• Bachelor’s degree
• Validated experience coordinating sophisticated programs, events, and projects
• Demonstrated ability with a learning management system (LMS)
• Experienced knowledge and understanding of our learning platforms and their capabilities to support the associate learning experience – NovoEd, Degreed, BrightSpace, Fuel50, SumTotal
• Ability to establish rapport with senior leaders, managers, and associates
• Ability to navigate multiple software platforms and systems
• Outstanding organizational skills when balancing multiple tasks simultaneously

• Ability to understand agile business strategies and translate them into substantial and compelling learning solutions that are forward thinking and growth oriented.
• Solid understanding of adult learning principles and instructional design with successful application in innovative learning experiences
• Track record of influencing and building credibility with HR Business Partners and Business Leaders, including senior and executive business leaders.
• Demonstrate strategic and critical thinking capabilities and be able to translate those strategies and ideas into significant actions and implement them optimally.
• Ability to plan, coordinate, prioritize, and efficiently lead multiple sophisticated projects concurrently within a fast-paced environment
• Excellent presentation, speaking and, communication (verbal and written) skills; ability to communicate and influence across the organization.

• Provide administrative support and accountability including daily administration, reporting, employee inquiries/education on the LMS, and collaborating with internal customers
• Collaborate and strategize with Home Office Learning team to lead implementation plans. Responsible for program scheduling, implementation, registration, and technology.
• Lead ongoing implementation of new hire, tenured, and event-triggered training courses while balancing the support of net new builds and squad needs
• Building learning structures, set up audiences and make learning assignments, set notification templates, and generate sophisticated reporting through the LMS
• Resolve Service NOW incidents and provide technical troubleshooting and assistance to platform users in navigating and completing training, raising system issues as applicable
• Pull and manipulate data from the LMS to create periodic reporting using Excel – completion, course feedback
• Maintain relations with business partners including operations, staffing, learning delivery, performance consultants, technology team and facilities
• Coordinate vendor logistics (for class materials, training facilities, vendor facilitator access, vendor completion reporting, vendor surveys, vendor guidelines, catering, contingency strategy for inclement weather, etc.)
• Handle class participant communications, including the training invitation, registration (create classes in the LMS and register associates) and pre-work/ post-work materials

At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at 

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.