Project Manager - Corporate Propio Language Services

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience.

We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

Our core belief is that every individual deserves a voice and the right to be understood. This dedication isn’t just a part of our ethos; it’s ingrained in our DNA. Join us in shaping a future where everyone’s voice is heard, understood, and valued.

Position Overview:

The Project Manager is responsible for successfully delivering projects to the client: on time, with quality, and within budget. The PM leads the project team and the respective accounts by utilizing a proactive approach; challenging rather than accepting the status quo.

Owns the overall process starting with all phases of the project lifecycle, beginning with workflow planning, defining production team roles and responsibilities, project formation and initiation, client communication, and client satisfaction on final deliverables.

The Project Manager manages the financial aspects of assigned projects to ensure that budgetary constraints are adhered to and that project margins are achieved. The Project Managers reports to the Localization Manager or to the Sr. Project Manager – PMO.

Key Responsibilities:

• Manages projects and/or accounts as assigned. Takes responsibility for the entire workflow of the project, from planning, risk assessment, scheduling, and budgeting, to defining processes, providing on-going communication, managing project teams, complying with quality steps and processes, delivery and invoicing of the project, and post-mortem, as needed.
• Leads project meetings and conference calls. Including project kick-off meetings, weekly client meetings, ad-hoc meetings, QBRs, and post-mortems.
• Manages a team of Project Coordinators, overseeing KPIs, escalation of issues, etc., supporting team members in project-related activities/planning.
• Ensures quality and timeliness of project team's deliveries, responsiveness, and professional treatment of both external and internal clients.
• Helps create or contributes to the development of methodologies, tools, SOPs, and checklists to improve project management processes as identified by the organization.
• Meets established KPIs – both personal and team goals.

Qualifications

• Minimum 4 years of project management experience in localization
• BA/BS degree or equivalent in translation or linguistics preferred
• Fluent in English and one additional language, preferred

Skills

• Experience with managing multiple priorities, distributed resources, and meeting hard deadlines across time zones
• Superior project management and organizational skills
• Effective written and verbal communication skills. Modifying the approach to meet the needs of different personalities and organizational roles. (Examples include IT, sales, marketing, executives, etc.)
• Ability to work inclusively as part of a virtual diverse global team
• Computer literate and fluent in the utilization of commonly used localization tools, such as XTM, Plunet, MemoQ, or other translation management systems, XML editors, and others
• Excellent troubleshooting skills, and able to identify solutions to address root causes
• Competency in deploying quality control and assurance processes
• Ability to give clear and concise feedback to improve performance or reinforce effective performance to internal and external team members

Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.

Powered by JazzHR