Project Manager/Sales Support - Texas AirSystems

Project Manager/Sales Support

Reports to: Account Manager or Account Executive

FLSA Status: Exempt

The Company

Texas AirSystems is the largest independent HVAC Equipment and Solutions provider in Texas. Our company has grown to six offices and over 500 employees throughout Texas, with headquarters in Irving, next to the DFW airport. We are proud members of ASA, ASHRAE, BOMA, CEF, TEXO & USGBC. We represent over 60 manufacturers, offering innovative systems with flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value‐added solutions to their complex problems.

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

As the Project Manager/Sales Support, this individual will be responsible for coordinating submittals, equipment selection, pricing, and shipping dates for each project. Must be detailed and customer service oriented and have excellent organizational skills.  Position requires a high level of oral and written correspondence with the Sales Team, Customers, and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment. This individual must possess a high level of integrity, discretion, and professionalism as they will have access to sensitive, confidential information. They will contribute to the overall success of the team and promote a cohesive, collaborative environment.

• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, value engineering, and redesign
• Adequately represent the TAS Sales team to external stakeholders.
• Prioritize external requests and queries while balancing conflicts by utilizing best judgment.
• Design and produce documents, reports, and correspondence on behalf of the sales team.
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants, and General, Mechanical and Electrical Contractors
• Organize project-related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand, and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers, and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation, and maintenance expectations
• Investigate concerns, implement corrective action, and communicate with customers and co-workers as necessary to maximize customer satisfaction

Mission Critical Position:

This position is essential to the core operations and success of the organization and team.  This position is responsible for ensuring seamless operation and strategic success of the Equipment Sales team and is integral to achieving success with partners, customers and manufacturers. 

Key responsibilities are:

• Operational Excellence: Ensure the efficient and effective execution of coordination, logistics, project management and communication to manufacturers and customers to ensure timely completion of key projects. 
• Risk Management: Identify and mitigate risks that could impact critical operations and timely delivery of projects within the project scope. 
• Leadership: Provide direction and support to team members, while fostering a high-performance culture. 
• Stakeholder Engagement: Collaborate with internal and external stakeholders to drive critical projects and ensure timely completion. 
• Customer Service: Strong customer service skills are essential for building and maintaining positive customer relationships, which directly contribute to the team’s reputation and success. 
• Ethics/Integrity: Strong integrity and ethics are key in building trust and credibility within the team, internal employees, customers, and manufacturer partners.

• Bachelor’s degree in engineering or related field and typically 3-5 years of experience as a Project Manager in the HVAC, estimating, engineering, construction management, or contracting environment; or 7-10 years equivalent combination of education and experience
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity, and manage high-volume projects
• Strong leadership and decision-making skills
• Excellent problem-solving abilities
• Exceptional communication and interpersonal skills
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

Other Skills/Abilities

Strategic Skills 

Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably.  Open to change and will try anything to find solutions.  Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills 

Ability to manage people and situations when conflicts arise.  Ability to seize opportunities with the drive to complete goals. 

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication.  Dedicated to the needs of the customers, manufacturers, and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress.  Demonstrates integrity and trust through appropriate directness and truthfulness.  Ability to understand personal strengths and weaknesses, seek feedback, and improve upon shortcomings. 

Environmental Requirements

Will be required to work in an office environment and frequently in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Texas AirSystems is an Equal Opportunity Employer