Property Manager Affordable Housing - Presbyterian Homes & Services

Presbyterian Homes & Services -Central Towers, is seeking a Property Manager to lead the team. 

REPORTING STRUCTURE:

The Property Manager Reports to the assigned Regional Director of Operations.

The Property Manager directly supervises all Quality Service Team Members and indirectly supervises Accounting. The Site Leader oversees the use of contracted services.

ABOUT THIS COMMUNITY

Central Towers
20 East Exchange Street
St. Paul, MN 55101

A striking presence on Exchange Street, the 11-story twin Central Towers are located right next door to the Fitzgerald Theater. We are connected to the downtown skyway system which provides year-round, indoor access to churches, shopping, restaurants and entertainment.

As an employee you can take advantage of a variety of amenities such as:
- Located on several bus routes and the green line

The Property Manager is responsible for managing the overall operations of their assigned site in order to assure high quality resident living while achieving long and short-term business goals. This position oversees and assists the application and rental process to determine eligibility, monitors and ensures compliance with dwelling lease agreements, manages the rental programs; assures quality building and ground maintenance and security of the property.

Responsibilities include but are not limited to:

1. Manages and assists with the application process to determine eligibility for Public Housing and processes
2. Orients new residents on the practices of the Housing Authority, HUD guidelines, rules and regulations.
3. Manages and assists with the rental program to assure eligibility following Housing Authority and HUD guidelines
4. Coordinates residents’ services
5. Performs interviews and in-house inspections to update files and conducts interim/annual re-certifications with residents for continued occupancy to ensure compliance from the screening of applicants for residency in accordance with HUD rules and regulations and Housing Authority policies and procedures.
6. Manages the maintenance staff assuring the completion of work orders for repairs, grounds maintenance and security of the property in compliance with HUD guidelines, rules and regulations, including.
7. Create and maintain an environment that achieves high quality care (physical, mental, emotional, social and spiritual) of residents and maintain their independence and dignity to the highest degree possible within the PHS continuum. Establish and maintain effective communication systems with all customers.
8. Promote a spirit of cooperation with all regulatory organizations managing with an expectation of appropriate compliance and corrective measures. Coordinate clinical services with other health professionals inside and outside PHS. Establish and maintain effective working relationships with outside agencies and organizations to establish effective benchmarking opportunities, to market site services, to realize efficient and timely resident placement, and to participate with the various community constituencies to achieve mutually beneficial results.
9. Create and maintain a work environment for employees that is conducive to high productivity and morale. Establish and maintain effective communication systems with employees. Provide ongoing employee educational and development opportunities which meet regulatory requirements and opportunities for growth.
10. Develop and lead an effective management team that achieves desired outcomes at the individual team member level as well as at the collective function level.
11. As a member of the PHS management team, actively participate in the overall planning, decision-making and implementation processes for corporate-wide strategies, policies and procedures. Represent the needs of the site to corporate processes and represent corporate needs to the site. Effectively collaborates with corporate functions (Clinical, Finance, Human Resources, Information Technology, Fund Development and Senior Housing Partners) to achieve organizational goals.
12. Participate in the development and implementation of policies, procedures and practices that are consistent with regulations and established corporate practices. Champion the use of the quality management process throughout all site operations. Incorporates the Corporate Quality Goals in all communication, problem-solving and decision-making processes. Prepare and monitor for quality inspections including but not limited to REAC, Section 8, MPHA, etc. Create and maintain site-specific policies and practices that are consistent with the needs of the site and compatible/supportive of the larger organization's direction. Apply the knowledge and skills needed for the position, including technical competence in your field; maintain knowledge of organization and industry policies and practices. Use discretion and independent judgment to compare and evaluate possible courses of action and decision-making.
13. Actively manage the site’s annual planning process assuring staff participation in the development and implementation of the approved plans. Manage resource allocations in order to achieve or exceed operational goals. Demonstrate good stewardship of available resources

1. Two (2) years’ experience in property management, in affordable housing and preferably MN HUD property management, housing and community service care coordination.
2. Deep knowledge of government housing subsidy programs including Section 8 and other affordable housing
3. Working knowledge with MFHA, tax credit and other HUD programs
4. Office hours may vary due to the specific needs of the property as determined by the property manager or regional leadership.
5. Demonstrates a clear understanding and consistent use of affordable housing software to complete billing and monitor financial performance
6. Demonstrated competencies in health care management or operations, quality management, staff development and management, resident and family support systems, community outreach.
7. Knowledge of fair housing and applicable affordable housing compliance regulations.
8. Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident’s Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, LIHTC Policy and Procedures, Fair Housing laws and regulations
9. Excellent interpersonal, communication, and organizational skills.
10. Proficiency with Microsoft Office and other common computer programs.
11. Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
12. Demonstrated compatibility with PHS’ mission and operating philosophies.

Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.

An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.

Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.

Let's get you started.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.