Property Manager - Urby

The Property Manager works to oversee daily operations of the building and ensure brand standards. The Property Manager is a collaborative leader that helps to professionally develop team members and aims to create an enjoyable environment for both employees and residents on site.

Responsibilities:

• Management–
  - Oversee daily operations of the property including Management, Leasing, Resident Coordinators, & Maintenance teams
  - Establish staffing goals and expectations, ensure proper staffing, training, and performance, approval of OT/PTO & schedules, conduct employee reviews, plan and set team meetings, and direct all APM + Move Coordinator functions
  
  
• Financial –
  - Review Financial Reports with GM (P&L, AR, budgets, etc.)
  - Approve monthly pre-bill rent & utilities, audit leases and ledgers, approve invoices, oversee reporting and system financials to ensure accuracy (i.e. FMOs, Rentable Items, Other Income etc.)
  
  
• Leasing –
  - Oversee lease & renewal processes to approve applications & pricing
  - Participate on Weekly LRO calls
  - Audit website & ILS sites for accuracy
  - Work with GM on leasing and resident retention strategies
  - Take tours and assist Leasing within Salesforce as needed
  
  

• Resident Engagement –
  - Send communication + email blasts
  - Oversee resident events
  - Manage and resolve resident issues
  - Ensure company standards of hospitality and customer service are met though all communication channels; monitor and respond to online reviews (Google, Yelp, Apts.com)
  
  
• Operations –
  - Conduct property walkthroughs to ensure building cleanliness + expectations are being met
  - Assist GM overseeing café, retail, maintenance vendors, and maintenance projects
  - Initiate and oversee legal cases
  - Assist the affordable component

Attributes

• 1-2 years in leadership role
• Residential real estate experience preferred
• Proven ability and desire to coach and development team members
• Effective verbal + written communication skills
• Highly developed customer service skills
• High attention to detail
• Exceptional organizational skills
• Proficiency in software systems relating to property management and or related industries

Employee Perks:

• You receive 20 PTO days annually, which includes vacation and sick time. You may carry over up to 10 days of unused PTO each year. All Urby employees also receive access to parental leave and observation of 10 company holidays.
• Urby offers a 401(k) plan that enables you to save for retirement faster than ever. We match 50% on the first 6% of your salary savings contribution. That's an additional bonus for your future!
• Urby employees are eligible for health coverage after 90 days of full-time employment. Urby offers options for plans that are among the best and most affordable in the tri-state area.
• We promote from within. All employees participate in on-going training and development opportunities offered at Urby. Annual programs like Urby University help develop our teams understanding of the Urby brand, and monthly programs like Culture Catchups deepen the connection our employees have through socializing and educational moments. We offer Leadership Workshops, Peer Mentorship, Cybersecurity Trainings, and Continuing Education Reimbursement as well.
• Urby offers employee referral incentive for successful hires.
• Employees are also eligible to receive discounts at Urby retail and cafés.