Property Supervisor-AH at Front Porch Communities and Services

Walnut Creek 

This position is responsible for leading the day-to-day operations for affordable housing and Is responsible for the Community’s associate relations, resident and resident family engagement and connection, financial performance, oversight of physical asset and regulatory compliance as well as executing the business plan. Knowledge of HUD regulations is a must.

ESSENTIAL FUNCTIONS

The duties listed below are essential functions of the position that must be performed to effectively perform the position in at least an acceptable manner as defined by Front Porch. In the future, other duties may be assigned and may also be considered essential functions of the position.

• Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.

• Monitor the financial condition of the community, identifying areas for improvement and implementing corrective actions by analyzing financial statements, budgets, cash management variances, and performance metrics to help estimate present and future financial needs.

• Participates in the development of and is responsible for the interpretation of policies and procedures and ensures that they are properly implemented and properly administered.

• Ensures that certifications required by all regulatory agreements are completed accurately and ensures that HIPPA, HUD and any other regulatory agency, certifications and confidentiality is followed as required.

• Schedules regular visits to managed client communities and supervises managed client communities’ leader(s).

• Identifies and builds positive relationships with local influencers and professionals to raise community profile by becoming active in social and civic affairs of the local community that align with the Company’s mission.

• Maintain current knowledge of relevant laws, regulations, and industry best practices, ensuring compliance with all legal and regulatory requirements, including but not limited to the U.S. Department of Housing and Urban Development (HUD), state Housing Finance Agency, state and local government agencies, etc.

• Implement and maintain risk management strategies and emergency preparedness plans.

• Maintains positive resident relations and is proactive in solving resident problems and resolving issues.

• Ensures collaborative relationship with community leader(s) to ensure community’s care and services are appropriate to meet the needs of residents.

• Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards.

• Perform all other related duties as assigned.

DETAILED SKILLS NEEDED TO PERFORM ESSENTIAL FUNCTIONS

• Communication/Interpersonal:

• Effective written communication skills as appropriate for the needs of the audience.

• Ability to develop and deliver effective presentations; live, via online or virtual mediums.

• Excellent collaboration and team building skills.

• Effective conflict management skills.

• Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.

• Decision Making/Organization Skills:

• Demonstrates a high level of accuracy, even under pressure.

• Excellent organizational skills.

• Ability to perform work independently with minimal supervision.

• Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

• Productivity:

• Demonstrated time management and priority setting skills.

• Ability to simultaneously handle multiple priorities.

• Ability to work in a fast paced, dynamic environment.

• Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.

• Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.

• Project Management:

• Demonstrated project management skills.

• Demonstrated planning and project oversight/management skills.

• Demonstrated skills in project plan design and implementation; directing projects, coordinating the work of operational teams, and managing project budgets.

• Effectively manages to project deadlines and escalates issues as appropriate.

#CB

EDUCATION AND/OR EQUIVALENT QUALIFICATIONS

Essential/Preferred

Type

Specialization

Equivalent Experience in lieu of Education

Essential

High School Diploma/GED

General

Non-Essential but Preferred

Bachelor’s Degree

General