QA Coordinator - Extended Family Incorporated
Breaux Bridge, LA 70517
About the Job
QA Coordinator
EXTENDED FAMILY, INC.
Do you enjoy making a significant difference in the lives of DSW’S & clients? We are seeking a dedicated QA Coordinator with the ability to multi-task, prioritize and adhere to all state regulations and maintain compliance.
BENEFITS:
Competitive Salary based on experience.
Work with a company that cares about their clients and staff.
Team oriented working environment.
Progressive company with expansion plans.
A substantial payment toward health insurance based on enrollment.
Hours: Monday, Tuesday, and Wednesday 8:00 – 4:30 pm. As needed on Thursday.
EDUCATION:
High school diploma required, some college preferred.
Any healthcare education a plus.
EXPERIENCE:
MUST HAVE WORKED A MINIMUM OF 1 YEAR IN OFFICE ADMINISTRATION. PREFERABLY IN THE HEALTHCARE INDUSTRY.
QUALIFICATIONS:
· Professional demeanor.
· Respect all clients, their families, DSWs, staff & management.
· Reliable, dependable & on time!
· Outgoing personality with a positive attitude.
· Excellent written and verbal communication skills.
· Excellent time management and planning skills.
· Detailed oriented and able to multi-task.
· Ability to problem solve in a professional diplomatic manner.
· Adapt quickly to change.
· Work well with multiple personalities.
· Skills that can assist clients with any issue, able to diffuse the situation by listening completely to their concerns before speaking.
· Must have reliable transportation, valid driver’s license and safe driving record
Agree to preserve the confidentiality of all clients, their families, staff management & company information
Experienced at using a laptop, emails, scanning, copier & fax
Must adapt quickly to new computer programs.
JOB FUNCTIONS/RESPONSIBILITIES:
· QA Coordinator shall visit the facility/home of client on a quarterly basis, checking if service plans and policies are updated. Ensure all documents have correct signatures and dates.
· Making monthly phone calls
· Must complete a minimum of 5 visits per day
· Must complete a monthly calendar of all scheduled visit at least a month in advance
· Must attend quarterly meetings with Support Coordinator
· Able to read, understand the client’s Universal POC, in order to complete client’s attachments on an annual basis and as needed.
·Complete Universal POC on a annual basis, or as needed.
· All client & employee documents must be scanned into data base and filed immediately.
· Handle filing, generating reports, answer phones, ordering supplies.
· Immediately report any indication of a potentially significant issue developing, and client complaints to Manager.
· Retain proper documentation regarding all client and staff communication.
· Must sign in and out on the Office Sign-In Sheet, anytime you leave the office.
· You will be a part of our team, therefore, you may be asked to attend & assist in fun community functions, such as: Trade shows, fairs or other company events along with other office personnel.
· Keep open lines of communication with office staff.
· Any additional job related duties as assigned by the Manager or Executive Director