QA/QC Specialist - E2 Optics
Charlotte, NC 28202
About the Job
E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.
The QA/QC Specialist is responsible for the successful execution of the E2 Optics Quality Management System (QMS) to ensure projects are constructed in accordance to industry and customer standards. The roles includes planning, coordinating, collaborating and partnering with internal and external parties to support the successful execution within the framework of the E2 Optics QMS. The QA/QC Specialist role also includes serving as an instructor to register, deliver, and teach E2IQ Development and BICSI training programs to successfully transfer technical knowledge to staff in a structured manner.
Core Duties & Responsibilities:
- Safety is our number one Core Value. Follow safe work practices consistent with company and client worksite policies.
- Exemplify and promote Core Values to foster and safeguard family-centric culture.
- Collaborate with customer representatives to coordinate and incorporate applicable quality expectations into the E2 Optics QMS.
- Engage and influence relevant operational personnel to promote their quality awareness to successfully comply with documented specifications and standards.
- Ability to develop QA/QC structure and tools that promote a quality awareness culture. Partner with field staff for successful implementation and execution.
- Issue, record, monitor and close nonconformance reports. Trend data to identify recurring issues.
- Conduct corrective action(s) verification audits for non-conforming observations.
- Train and coach internal employees to integrate quality awareness into daily activities.
- Practice excellence in the transfer of knowledge to trainees using effective teaching and learning strategies.
- Follows and complies applicable BICSI policies and procedures to attain and maintain instruction accreditation.
- Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities.
- Collaborates with internal disciplines (Operations, Safety, Quality) to execute internal technical training programs incorporating both academic and hands-on training techniques.
- Performs Train the Trainer activities to develop local technical training capabilities for existing content and standards.
- Works with internal subject matter experts to develop standards consistent with training content.
- Conducts duties in a positive and professional manner consistent with E2 Optics business expectations.
- Share better practices, innovations and lessons learned intra/inter-site to anchor them into standards.
- Supports and promotes E2 Optics policies, programs, and services.
- Technical – Serve as a technical resource for structured cabling standards, product selection, design, and installation methods in the field.
- Ability to conduct and support area kickoff meetings for the QA/QC responsibilities.
- Manage First Time Right checklists, ensure FTR checklists are being completed on time by each team.
- Maintain, document and share lessons learned as needed.
- Travel: The individual in this role should be able and willing to travel as required.
Education:
- High school diploma or GED required
- 10hr OSHA required, 30hr preferred
- Manufacturer Technical Certifications preferred
Experience:
- 2-5 years telecommunications/low voltage installation of both Copper and Fiber SCS systems.
- 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
- 2+ years of training and development experience.
- Familiar with Fluke, Viavi and other testing equipment.
- Experience with structured cabling,
Knowledge, Skills, & Abilities:
- Strong communication, coaching and collaborative skills.
- Demonstrate analytical, decision making and problem-solving skills.
- Ability to add value, contribute and actively participate as part of a team.
- Demonstrate professionalism with ability to engage effectively to build rapport with internal/external customers, program representatives and others.
- Ability to effectively coach, influence and encourage others in quality topics.
- Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
- Ability to work under time pressure and adapt to changing requirements with a positive attitude.
- Use strong oral/written communication and organizational skills to consistently exceed internal/external customers' expectations.
- Disciplined, detail oriented, organized and self-starter.
- Ability to plan and prioritize tasks to efficiently conduct and complete scheduled activities.
- Ability to understand and comply with policies and standard operating procedures.
- Computer skills
- To perform this job successfully, and individual should have relevant, working knowledge of:
- Microsoft Office and software platforms (Word, Excel, Outlook, Power Point, Teams, Forms)
- Bluebeam Revu
- Bamboo HR
- NetSuites operating system
WHAT WE OFFER:
- Competitive pay
- Opportunities for professional development and career growth.
- BICSI Training Facilities
- A supportive and inclusive work environment.
- Health, dental, and vision insurance.
- Paid time off and holidays.
WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.
DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.
TEXTING TERMS OF SERVICE:We may send text messages you have consented to receive. Message frequency may vary. You can cancel text messages at any time by texting "STOP". After you send "STOP", we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that phone number, or from any member of our team. If at any time you have questions about the text messages, text "HELP". After you send "HELP" we will respond with instructions on how to use our service as well as how to unsubscribe. Message and data rates may apply.
PI250315575
Source : E2 Optics