QA Test Engineer II - VGM HOMELINK - VGM Group, Inc

HOMELNK, a division within VGM Group’s family of businesses, is an innovative national provider of integrated specialty services for the healthcare and workers’ compensation industries. HOMELINK provides a comprehensive offering of ancillary care products and services, including advanced clinical programs, and partners with both payers and providers. As a privately held, employee-owned company, HOMELINK team members are committed to delivering high quality service from referral to resolution. To learn more about VGM HOMELINK, visit our website at www.vgmhomelink.com.

Position Summary: The QA Test Engineer II will play a pivotal role in moving HOMELINK into the Test Automation space and maintaining relevance in the space with up-to-date best practices. In this role, you will aid in the design and architecture of our QA testing platform. You will strategically guide HOMELINK away from manual testing and build out test plans and cases that can be automated. The Quality Assurance (QA) Test Engineer II will be key to the success of implementing new tools and adopting new ways of thinking for quality assurance (QA) testing.

The ideal candidate for QA Test Engineer II should demonstrate strong leadership and quality assurance testing skills. The ideal candidate will have completed a position as a QA Analyst, have bootcamp experience, or equivalent practical experience in a related field to be successful in this role. This position supports HOMELINK by providing the QA team members with guidance and expertise in QA software testing skills to apply to various business needs.

Reporting Accountability:QA Tester / Help Desk Lead - HOMELINK

Working Location: On-Site in Waterloo, Iowa - flexible in on-site, remote, or hybrid

Work Hours Classification: Full-Time, 8am-5pm CST Monday-Friday

Responsibilities/Duties of the QA Test Engineer II:

This role will contribute to HOMELINK by working with stakeholders and the QA team to successfully deliver comprehensive plans and tests that result in stable, efficient, and effective software.

• Develop comprehensive test plans and strategies to ensure quality deliverables for key stakeholders.
• Participate and lead through test automation efforts. 
• Develop and implement test plans and procedures using testing tools.
• Design, develop, and maintain automated test scripts and frameworks.
• Ensure projects, initiatives and processes are in conformity with established policies and compliance regulations for QA team.
• Maintain updated regression testing documentation.
• Comprehend the full scope of a project and make the best suggestions and methods to develop, test, implement, and maintain a project
• Collaborate regularly with stakeholders, development teams, system architects, business analysts, and QA teams to ensure successful project delivery.
• Provide mentorship and guidance on best practices to less experienced QA team members. Share knowledge willingly to foster growth and development on the QA team.
• Communicate with clients about the business processes of their projects and replicate business processes into efficient and effective software design from a testing aspect.
• Maintain relevant knowledge and understanding of available industry software testing tools.
• Troubleshoot quality issues and modify test procedures as needed.
• Learn and apply new methodologies as needed, and coach junior team members on new methodologies.
• Perform other duties as assigned.

Qualifications:

Education/Experience:

• 3-7 years of experience related to quality assurance or quality control.
• Proven experience with quality assurance and process improvement activities and/or data analysis.
• Proficiency in programming languages Java, Python, and/or JavaScript.
• Bachelor’s Degree and participation in a bootcamp or practical experience in a related field preferred.
• ISTQB® Certified Tester Foundation Level Agile Tester (CTFL-AT) preferred.
• Experience with test automation frameworks.
• Experience with test automation tools like Cypress, Selenium, JUnit, TestNG, or similar.
• Proven experience testing and/or coding .Net applications, ASP.Net, MVC, ADO.Net or Entity Framework.
• Experience with continuous integration/continuous deployment (CI/CD) tools preferred.
• Experience with Agile/Scrum methodologies preferred.
• Knowledge of performance and security testing preferred.
• Must comply with continuing education per Company, regulatory, contractual, and accreditation requirements.

Skills and Competencies:

• Knowledge of state and federal healthcare laws and regulations and accreditation standards.
• Knowledge and understanding of data analysis, data communication methods, and display of data.
• Excellent critical thinking, problem solving, time management and organizational skills.
• Strong documentation skills and communication skills, particularly in standard operation procedures to successfully operate across multiple departments and stakeholders.
• Commitment to maintaining a high level of competence in quality assurance, performance improvement and data analysis concepts.
• Basic knowledge of computer concepts, information systems (e.g., Microsoft Office, excel formulas, pivot tables, graphs, trendlines, etc.)
• Effective written/verbal communication skills.
• Effective teamwork, team facilitation, and mentorship skills.
• Advanced querying knowledge of SSMS/SQL.
• Advanced knowledge of HOMELINK software products preferred.
• Customer service and end-user focused.

Physical Requirements:

• Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment
• Visual abilities to include reading, distance vision and peripheral vision
• Moving throughout the VGM facilities when needed.

Why VGM?

At VGM, we live by a common set of values that we call our power of one principles. We give our employees the freedom and resources they need, backed by our culture of collaboration and diverse thought, to continue innovating and advancing our services – if you want to be empowered to make a difference, you will love it here. Click to view more about VGM!

At VGM, you’ll enjoy:

• Compensation: Highly competitive wage.
• Company Ownership: VGM is 100% employee-owned, meaning employees can earn an annual gift of VGM stock equaling a portion of what you make.
• Fantastic Benefits: 401k and ROTH 401k with up to 3% company match, Health Benefits, HSA options - single to family, Dental, Vision, Short and Long-Term Disability, Term Life and Voluntary Life Insurance and a physician network where you reside.
• Casual Dress: VGM has a casual work environment, we call it dress for your day.
• Involvement: Ability to participate in Employee Get Connected Groups, (VGM Young Professionals, Garden Club, Women in Leadership) Volunteering, Companywide celebrations, and more.
• Work-life Balance: Paid Holidays with the Holiday of your Choice benefit, Paid maternity and Paternity leave, Foster and Adoption Assistance.
• Health and Wellness: Free Walk-in Clinic to all employees & family members regardless of carrying VGM Insurance and 24/7 on-site fitness center and free fitness classes* [All in Waterloo]

Compensation Overview:

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.