QSR District Manager - Dunkin Donuts

JOB OVERVIEW

Position Summary

If you are a high energy, outgoing person who is passionate about leading and building teams and are looking to join a Company that is committed to creating a great place to work, this job is for you!  As a Restaurant District Manager or a C-store District Manager you will be entrusted to guide your team members in delivering an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the Company values, making LV petroleum the clear choice for our guest’s needs.  Restaurant District Managers are responsible for the overall operation of branded restaurants for LV petroleum, overseeing  teams of Associates and Leaders in their work to serve our guests. C-store District Managers are responsible for the total operations of the convenience stores.

Responsibilities:

1.       Ensure that your teams greet all guests in a friendly manner to make them feel welcomed

and appreciated, encouraging Guest Loyalty. 

2.       Demonstrate leadership attributes to include: building and maintaining trust with the

store teams by setting clear and measurable goals, holding self and teams accountable, and communicating frequently and effectively.

3.       Build and develop strong teams by: hiring, training, scheduling, coaching, offering

timely feedback on performance and leading by example.

4.       Lead teams of store associates in a fair, consistent, impartial and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures.

5.       Achieve operational excellence, develop performance goals aligned with the Company’s

Operational objectives, hit financial goals (Sales/expenses to budget, net profit) and strive for year over year improvement.

6.       Manage food operations to ensure quality and safety of all items sold.

7.       Manage the overall appearance and cleanliness of the stores (inside and out) ensuring that all food prep areas are clean and stocked; the food service areas are spotless and the bathrooms are sparkling clean, delegating and directing teams to maintain condition levels up to Company’s standard.

8.       Oversee quality control, merchandising, safety programs and other guidelines in place for successful food service operation.

9.      Must be able to perform the essential functions of this position with or without reasonable accommodations.

Working Relationships:

Restaurant Clerks, Team Members, Shift Leaders, Assistant Managers, Restaurant Managers, In Training, General Managers, Brand Managers, and various Corporate personnel and vendors

JOB REQUIREMENTS & QUALIFICATIONS

Minimum Education: N/A

Preferred Education: High School or GED

Minimum Experience: 1 year leadership or supervisory capacity in restaurant environment, leading a team

Preferred Experience: 1-3 years restaurant experience

Preferred Licenses/Certifications and Skills:

Valid Driver's license. National Food & Safety requirement (can acquire during employment)

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Computer skills are helpful

Scheduling:

This position is full-time and involves working a variety of hours, day and night, as LV Petroleum locations can be open 24 hours depending on the location.  Weekend & Holiday hours are required. 

Hours & Conditions: 50 hour work week minimum

Travel: 5% - may  be required .  Must have Reliable transportation

Physical Requirements:

Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other:

Specialized attire required in food establishments. Slip resistant footwear is required, as well as attire specifically required by brand standards and franchise agreements.

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.

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