Quality Auditor - Global Quality Auditing and Compliance at Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Brand Description:

The Quality Auditor is part of the Global Quality Auditing and Compliance (GQAAC) division and provides quality assurance through the execution of internal and external audits in support of pharmaceutical development, non-clinical and clinical research, product commercialization, pharmacovigilance and consumer information quality (CIQ) for Lilly.  Through auditing, the Quality Auditor assures that GXP operations conducted and sponsored by Lilly are performed in accordance with company standards, policies, procedures and practices and are compliant with current regulatory requirements and expectations and applicable guidelines and industry standards.

GQAAC has adopted a proactive approach to ensure the effective implementation of a continuous quality assurance program.  This program has the objectives of guaranteeing compliance with regulations in all geographies where Lilly operates and of further enhancing the quality of operations of Lilly and their contracted parties.  The Quality Auditor is an expert quality professional, acting as a key contributor to the development and execution of the GQAAC audit program within the GXP area(s) of responsibility.

Key Objectives/Deliverables:

The following activities will be performed according to current GQAAC

procedures, guidelines and tools.  These responsibilities are not intended to be

all-inclusive:

Auditing

• Scheduling, preparing, conducting and reporting Global Quality audits and assessments of research and commercial operations, both internally and externally (contracted) to assess the level of compliance with company standards, policies, practices and procedures and current regulations and guidelines.  This includes leadership of audit teams –including GXP- and ability to successfully execute a portfolio of complex audits as lead or solo auditor, as appropriate (e.g.: for cause, process and system audits, affiliates, large TPOs and pre-inspection audits).  Performance of this work requires limited supervision.
• Participate in mock-inspections, as appropriate.
• Participate in or lead the risk assessment of research and commercial operations.  Integrate the information obtained through auditing and risk assessment and influence actions within and across GQAAC and the business areas involved/impacted.
• Drive the escalation of any compliance issues or significant risks identified during audits or when conducting risk assessment.
• Meet the requirements outlined in quality standards, quality manuals, policies, procedures, and tools.

This implies establishment and maintenance of a comprehensive knowledge of all applicable regulations, technical knowledge, and training to meet these responsibilities.

Global Quality – Business Related Responsibilities:

• Identify the need and drive the revision of GQAAC quality system documents when appropriate. Participate in or lead the preparation and/or review of standards, policies, procedures and guidelines that are used to establish quality requirements, when needed.
• Participate in or lead the preparation of organizational metrics and trending of audit findings, when required.
• Provide advice to research and manufacturing operations on the interpretation of corporate and regulatory GXP requirements, when required.
• Establish and maintain relationships with relevant regulatory authorities, including supporting or facilitation of regulatory inspections, when required.
• Provide technical expertise in identifying, formulating, assembling and delivering quality and compliance education to customers, as required.
• Influence internal and external customers and partners when improvement needs are identified.

Personal Development

• Maintain good interpersonal and communication skills with auditees and business areas with particular emphasis on verbal and technical writing skills.
• Complete required training identified in the Individual Learning Plan
• Be continually aware of current industry trends and regulatory agency interpretation of GXP requirements.
• Seek self-development in GxP areas (e. g. grand rounds, attend training courses, conferences or association meetings) and share such information and knowledge with other members of the group or company to increase internal intelligence.
• Mentor others in the implementation of GXP requirements.
• Participate or lead divisional improvement efforts, including Six Sigma projects and departmental teams.
• Act as a proactive coach for others within the organization: focused on systematic execution under highest standards of quality.  Quality Auditor is considered a person of reference within the function / team for technical and general auditing advice.

Minimum Requirements:

• Bachelor’s Degree (or equivalent work experience) in physical or biological sciences, Engineering or other technical area.
• Relevant GCP experience(s) (minimum of 7 years) at Lilly or within the Pharma environment
• Experienced in working with Third Party Organizations.

Additional Preferences:

• Auditing and/or quality experience.
• Experience with computers, entering and managing data in databases.
• Ability to successfully handle several complex projects in parallel.
• Ability to interpret and apply regulations, regulatory guidance, codes and public expectations, and identify and recommend compliance changes as appropriate.
• Ability to analyze detailed technical scientific information, while understanding the bigger picture.  The auditor should be able to clearly identify and assess risk and impact associated with specific and overall findings and situation for an auditable unit, event or case, and to articulate such risk and impact when communicating to the business (including senior management) and the quality organizations.  
• Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
• Process information to identify linkages and trends and apply findings to compliance strategies as well as to individual assignments.
• Work independently as well as collaboratively within a global team environment.
• Establish and maintain effective working relationships at all levels internal and external to Lilly.
• Ability to think on your feet and be pragmatic in decision making and analytical/problem-solving skills.
• Ability to deliver timely and professional communications (oral and written) with precision and clarity to all levels of the organization.

Other Information:

• Domestic and international travel is required to fulfill these job responsibilities.  Must be able to travel up to 40% (duration 1-2 weeks), sometimes on short notice.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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