Quality and Compliance Manager - VITRA Health

About Us:

Vitra Health is a Home Health Care and Adult Day Health organization that specializes in care management of adults and seniors. We are a rapidly growing company that was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone's parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.

Our company is growing, and we believe that our team is the key to our success. That is why we are looking for a Quality and Compliance Manager  to support our mission. If you're a passionate, caring, motivated professional who is looking to become part of an awesome organization while making a difference in your community, we encourage you to apply today!

Quality and Compliance Manager

Classification: Exempt                                                              Reports to: Vice President, Quality and Regulatory Affairs

Department: Administration                                                     Business Unit: Shared Services

Job Purpose:

The Compliance Manager is responsible for supporting all aspects of the compliance program and is a subject matter expert leading Vitra's compliance program. This role will report to the VP of Regulatory Affairs and Compliance 

Key Responsibilities:

Compliance & Quality

• Identify potential compliance risks and develop strategies to address and mitigate them.
• Monitor and track compliance trends impacting the industry
• Develop/maintain product, regulatory, and operational knowledge for assigned businesses, with particular focus on practices, standards, and regulatory requirements
• Serve as the subject matter expert on various regulatory requirements monitoring changes to laws and regulations to ensure compliance with local, State and Federal regulations
• Support the planning, continued implementation, and ongoing effectiveness of the Compliance & Regulatory Program for the company
• Ensure timely and accurate reporting of compliance matters to Senior management, Board, and relevant authorities
• Leads and supports accreditation efforts and local, state, and federal audits

Management

• Coordinate with various departments to integrate compliance requirements into organizational practices.
• Establish effective working relationships and build credibility internally to support a continued and scalable culture of ethics and compliance
• Partner with company legal counsel and various departments on matters, as appropriate
• Develop, update, review and implement processes and policies designed to ensure compliance with Federal and state healthcare program requirements and other regulations that are applicable to our company
• Investigate compliance issues and concerns, including conducting interviews and gathering evidence.
• Support the delivery of targeted compliance training and communications for users
• Maintain and reports key operating indicators for Vitra's various business units timely; escalates to Senior leadership as appropriate
• Serve as the liaison with any required state or federal mandatory reporting and or surveys
• Foster culture of customer service and commitment to quality care.
• Serve as a brand ambassador for VITRA reflecting our vision, mission and values.
• Show genuine interest and compassion for the communities we serve.
• Embrace and champion a culture of diversity, equity and inclusion.
• Other responsibilities as assigned.

Education, Experience, and Licensure Requirements:

• Bachelor's degree preferred
• 5+ years of experience in healthcare compliance
• Experience in the healthcare industry
• Deep knowledge of health-care regulations and other pertinent regulations both at the federal and state level
• Demonstrated ability to work independently and to manage multiple tasks and responsibilities
• Demonstrated ability to work well with others, understand process flows and correlating platforms, adhere to deadline, recommend options, and implement solutions
• Strong at communications- experience preparing and delivering information to multiple audiences
• Planning, organization, and implementation skills - experience managing multiple concurrent initiatives

Physical and Environmental Demands:

• Works in a clean well-lit environment with fluctuating temperatures close to others.
• Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
• Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.

VITRA Health is vital in providing comprehensive assistance to caregivers who care for friends and family in their own homes. We understand that most caregivers face financial and emotional challenges, often without compensation or support for their selfless efforts. By joining us, you can be part of the solution to these challenges. If you have a positive attitude and love helping people, VITRA Health is for you. Our highest priority is our team's health, happiness, and success.