Quality Compliance & Standards Lead, RWE Platform - Pfizer
New York City, NY
About the Job
ROLE SUMMARY
The Quality Compliance & Standards Lead(s) (QCSL) are key members of the Evidence Generation Team and are aligned by Therapeutic Area (TA). The QCSL are responsible for supporting the quality oversight for implementation of research and studies conducted in the global RWE Platform. This role will coordinate and facilitate quality, vendor oversight and training activities cross functionally for the BU related to Evidence Generation study activities, provide guidance to study team for ensuring correct study type and application of safety reporting rules for study type. Additional involvement in quality activities will include: audit preparedness, quality event reporting/ CAPA development and remediation, vendor oversight, new process development & implementation and audit response.
The RWE Platform QCSLs will provide quality oversight of the conduct of global epidemiological studies, collaborative research, noninterventional and low interventional studies (LIS) types 1&2 to support the Integrated Evidence Plans (IEP) and strategic goals of all regions including IDM and EM. All study types are within remit including PMCs, PMS, PAES and voluntary & committed PASS and epidemiological studies across the asset life cycle from POC onwards.
The QCSLs will collaborate globally and cross functionally with clinical affairs, medical affairs, RWE partner/ platform, RWE Scientists and other stakeholders to ensure global consistency, governance and compliance by deploying fit for purpose training, oversight, processes/procedures and the regular update of existing SOPs to adjust for innovation and high quality evidence generation.
ROLE RESPONSIBILITIES
TA-Level Quality Oversight
- Collaborate with cross-functional teams to ensure RWE plan strategy and asset-level risks are incorporated into study and asset-level quality oversight to support participant data rights, safety and the reliability of trial results.
- Strategically utilize quality measures/data to monitor portfolio quality to understand and recognize potential risks, identify trends, and support state of quality reporting.
- The QCSL role will provide a single point of accountability supporting quality in sourcing strategy, vendor selection, assessment, onboarding, oversight, and performance management for a set of established vendors within a service category or across multiple types of services.
- Address and triage questions pertaining to quality within Evidence Generation scope; escalates issues appropriately within the QMS structure.
- Communicate key quality information across asset/study teams and serve as TA quality expert.
Study-Level Quality Oversight
- Provide study teams with guidance on high risk activities, by utilizing quality metrics and ensuring quality deviations are identified and addressed in a timely and appropriate manner.
- Active member of governance review boards for high priority Assets/protocols.
- Provide study teams with guidance and assistance to assess vendors, manage quality vendor oversight, vendor training.
- Quality review of regulatory submission projects/ protocol drafts, to ensure studies are conducted in compliance with relevant SOPs and applicable internal, external, regulatory requirements.
- Quality Oversight for study types conducted in the real-world evidence generation platform including Non-Interventional, Low Interventional and Collaborative Research.
- For collaborative research the QCSL provides quality oversight and quality planning with the external sponsor/ CROs partners and internal RC Manager and RC requestor to ensure all EvGen Platform proposed research collaborations are compliant with relevant internal governance and external regulations.
Audit & Inspection Readiness and Preparation
- Provide Study Team with Audit & Inspection Readiness (IR) guidance and support.
- Develop and maintain inspection readiness tools and processes, as appropriate for RWE Platform and in alignment with RQA/CQA.
- QCSLs work in collaboration with Study Teams and Audit Lead to prepare for and manage internal and external audits to ensure inspection readiness.
- Provide guidance and focused support to asset teams and pivotal study teams that have a high likelihood of internal audit and regulatory inspection.
Business Development/Data Use Assessment Management
- Quality representative of the Evidence Generation/ RWE team for business development opportunities.
- Collaboration with data partnership platform to provide strategic input to risk-based quality approaches related to data use and acquisitions, as needed.
Technology/Process Improvement
- Partners with the Clinical Affairs & Operations Team and Platform & Partnerships. The Quality & Compliance pillar will work together to support the novel Enterprise tool in KIMS (and other technology platforms) for managing, measuring, reporting and documenting all work product supported by the RWE platform.
- QCSLs will leverage the KIMS tool (and other technology) for quality improvement, cost savings, return on investment, speed to completion, adherence to governance, alignment to priority and metrics that span every aspect of the work both quantitatively and qualitatively.
Vendor Quality Oversight
- The QCSL is single point of accountability supporting quality in sourcing strategy, vendor selection, assessment, onboarding, oversight, and performance management for a set of established vendors within a service category or across multiple types of services.
- QCSLs manages ongoing vendor quality oversight issue escalations to maintain inspection readiness
BASIC QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
- Bachelor’s Degree and 10+ years of relevant clinical trial, non-interventional study and/or epidemiologic study experience.
- Masters Level degree (MPH, MS) in a health-related field such as health services research, public health, and minimum 8 years of relevant clinical trial, non-interventional study and/or epidemiologic study experience.
- In depth knowledge of ICH-GCP, research quality/compliance experience, study regulations, and data privacy requirements.
- Experience in SOP evaluation, risk assessment and quality event processing.
- Experience in audit management and CAPA writing with cross functional teams.
- Effective collaboration on virtual teams and proactive in optimizing ways of working.
- Flexibility to engage global team members and stakeholders in disparate time-zones
- Strong working knowledge of the technical and methodological aspects of registries, post-authorization safety studies, and observational study design and implementation.
- Skilled in functioning within a matrixed organization where managing through influence is required
- Excellent interpersonal skills required: ability to understand and respond to multiple internal and external customers
- Ability to influence stakeholders constructively and to minimize conflict
- Strong project management abilities are essential.
- Demonstrated ability to manage multiple projects (multitask) involving complex processes, competing deadlines and rapidly shifting priorities.
- Change oriented, comfortable responding to unexpected demands with tight timelines, team player.
PREFERRED QUALIFICATIONS
- Proficiency in SharePoint/Teams
- Proficiency in Microsoft Office applications
- Fluent in English, both written and verbal
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Approximately 10% travel may be required
Other Job Details:
Last Date to Apply for Job: November 11th, 2024
Additional Location Information: New York, NY; Collegeville, PA; Cambridge, MA; Groton, CT; Bothell, WA, Lake Forest, IL; La Jolla, CA; Tampa, FL; San Francisco, CA; Global - Any Pfizer site
Eligible for Relocation Package: No
#LI-PFE
The annual base salary for this position ranges from $161,600.00 to $269,400.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
* The annual base salary for this position in Tampa, FL ranges from $145,400.00 to $242,400.00.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Quality Assurance and Control
#LI-PFE
