Quality Control Coordinator - People MVR

Remodel Works Bath & Kitchen, recognized as San Diego’s top home improvement company in customer service and satisfaction by Angie’s List for six consecutive years, is experiencing exciting growth. With the surge in home remodeling projects, we are looking to add a dedicated Quality Control Coordinator to our team. This role is central to maintaining our high standards of customer service and administration.

Why Join Remodel Works?
At Remodel Works, we offer top-tier benefits and a supportive work environment:

• Holiday and Performance Bonuses: Enjoy a Christmas bonus and quarterly performance bonuses.
• Comprehensive Insurance: HMO Health Insurance and Life Insurance are fully covered by us.
• 401(k) Plan: Includes an employer match to help you save for the future.
• Paid Time Off: Generous vacation and sick leave.
• Career Growth: Opportunities for professional advancement within our thriving company.
• Supportive Team Culture: We prioritize work-life balance and a positive team environment.

• Review and assess all incoming warranty claims from homeowners to determine validity.
• Document and track warranty issues and progress.
• Coordinate scheduling of warranty labor with the Planner.
• Arrange and follow up on asbestos and lead testing and abatement for current clients.
• Communicate changes related to asbestos and lead abatement charges to designers and clients.
• Perform additional duties as assigned by management.

• Computer Skills: Proficient in basic programs such as Outlook, Word, and Excel.
• Education: A 2-year technical degree in a related field is preferred but not required.
• Experience: 1-3 years of relevant experience, with customer service experience being a plus.
• Knowledge: Basic understanding of construction processes.
• Skills: Excellent customer service, organizational, and problem-solving abilities.
• Communication: Strong written and verbal communication skills.
• Attitude: A positive attitude and strong team player qualities.

If you’re ready to join a leader in the home improvement industry and contribute to our continued success, please submit your resume for consideration

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