Quality Control Supervisor - Cannabis - Jeeter

Job Title: Quality Control (QC) Supervisor

Department: Quality

Reports to: National Manager of Quality Control

Effective Date: 07/25/2024

Company Overview: DreamFields is one of the top 5 cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. The company is very passionate about producing world-class marketing, high quality, innovative products, delivering unprecedented customer experiences, having cutting-edge operations, and curating an amazing company culture & thriving work environment. With over 1500+ employees we are proud to be one of the most loved employers in the industry. The company continues to experience exponential month-over-month growth as one of the fastest-growing companies in the cannabis industry and we have begun our aggressive national expansion to all the legalized cannabis states in the USA.

Job Summary: The QC Supervisor will directly support the National Manager of Quality Control at DreamFields Massachusetts in Tyngsborough, MA. This role involves cross-functional collaboration with departmental and corporate leadership to oversee, document, and report on the operations of the quality control department.

Duties/Responsibilities:

• Supervise and lead a team of Quality Control Technicians and Leads, providing guidance, mentorship, and fostering a positive, collaborative work environment.
  • Conduct internal audits and team meetings to monitor and improve team performance, communicate updates, gather insights, and ensure alignment with organizational quality objectives.
  • Assist QC Leads in conducting performance reviews for QC staff.
• Monitor key performance indicators to ensure compliance with applicable cannabis regulations and DreamFields' internal specifications, policies, and procedures.
  • Review and analyze daily reports from QC Leads and communicate relevant data to leadership.
  • Collaborate with QC personnel and other departments to conduct non-conformance investigations and identify corrective actions, ensuring QC Leads follow through as necessary.
  • Identify opportunities for retraining, documentation updates, or continuous improvement initiatives to reduce errors and enhance processes.
• Manage the submission of Deviation Requests, Nonconformance Reports, and Manufacturing Change Requests to corporate, ensuring organized archiving and follow-through.
• Support the National Manager of Quality Control with continuous improvement or growth initiatives, such as quality trials, new market expansions, or product launches.
  • Provide insights and support to new quality leaders, enhancing the overall capabilities of the national quality team.
  • Oversee tests or experiments and analyze/report data to support decision-making aligned with company goals.
  • Update or create new quality control policies, procedures, or work instructions as needed, based on inspection results and data-driven insights.

Required Skills/Abilities:

• Minimum age requirement of 21 with reliable transportation.
• Meticulous attention to detail with the ability to inspect products, transcribe data, and verify product labeling with high accuracy.
• Proficiency in Microsoft Office, especially Excel, including data analysis, Pivot Tables, and graphing.
• Strong leadership skills with the ability to inspire and manage a diverse team.
• Excellent communication, interpersonal, and coaching skills.
• Robust organizational skills for managing both physical and digital records.
• Analytical mindset for data-driven decision-making.
• Problem-solving skills with the capability to observe, validate, and resolve manufacturing issues in a dynamic environment.

Education and Experience:

• High School Diploma or GED required; college degree preferred.
• Experience in quality control or assurance within the cannabis industry or a similarly regulated field.
• Familiarity with statistical and root cause analysis methods.
• Proven experience in supervisory or managerial roles; leading a quality team is desirable.
• Understanding of the Plan-Do-Check-Act (PDCA) cycle for change management.

EEOC: DreamFields is proud to be an equal opportunity workplace, committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.