Quality Director - HCA Healthcare
Chattanooga, TN 37404
About the Job
Description
This position is incentive eligible.Introduction
Are you ready to manage in a new era as a Quality Director where building a healthier tomorrow is more than a job? Our Parkridge Medical Center team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today!
Benefits
Parkridge Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a Quality Director where your passion for leading and creativity are valued. We want your knowledge and expertise!
Job Summary and Qualifications
The Director of Quality is responsible for administration and oversight of all activities concerning the achievement of continuous regulatory and accreditation readiness, quality excellence, and corporate safety compliance for the organization. The role provides oversight for matters including the Centers for Medicare and Medicaid Services (CMS), The Joint Commission (TJC), and other external agencies for regulatory compliance. This position works closely with the quality and safety department, facility leadership, and department leaders across the organization to support facilitation, development, and implementation of systems to ensure compliance with external accrediting and regulatory bodies, while driving process improvement and safety across the facility.
What you will do in this role:
- Direct strategic and operational implementation of regulatory requirements, guidelines, and standards of federal, state, and local licensing agencies, accrediting and certifying organizations, along with safety policies and procedures and professional standards of the organization.
- Assist in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, and efficiency.
- Maintain knowledge of current accreditation and regulatory trends, guidance, standards, and requirements to ensure facility survey readiness and compliance.
- Establish and maintain proactive system for continual survey readiness with key stakeholders and department leaders. Manage the system’s tracer process and audits where appropriate. Recommend monitoring activities and determines effectiveness of interventions to meet desired outcomes.
- Develop and lead CMS, TJC, and state hospital licensure regulatory and quality compliance plan for the organization.
- Manage post-survey activities and work with key stakeholders to identify and address areas of non-compliance and to develop, submit, and implement plans of correction. Oversee post-survey compliance activities to ensure successful implementation of process changes. Monitor re-evaluation results to ensure performance improvement.
- Develop and maintain strong, collaborative relationships with other key stakeholders, including infection prevention, nursing, patient safety, facilities, etc.
What qualifications you will need:
Bachelor's Degree required, Master's Degree preferred
Current licensure as a Registered Nurse (RN) or health professional in the state of practice preferred
- Certified Professional in Healthcare Quality (CPHQ) and/or Certification in Healthcare Quality Management (CHCQM) required within 12 months of hire
- Healthcare Accreditation Certification Program (HACP) preferred
- 1+ years of technical and managerial experience in accreditation required
- 2-5 years of experience in a Behavioral Health setting highly preferred
Parkridge Medical Center is a 270+ bed hospital. We are near downtown Chattanooga. We feature comprehensive diagnostic, medical, and surgical services. These services include cardiovascular surgery and cancer treatment. These services include intensive care, orthopedic and spine surgery, and rehabilitation. The facility includes a state of the art neurosurgery program. Patients also have access to OB-GYN services. Patients have access to a level III Neonatal Intensive Care Unit. They also have access to (NICU) and behavioral health treatment centers for children and adults.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If this is the kind of dynamic growth opportunity that compels you, apply for the Quality Director role. We are actively interviewing! Apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.