Quality Lead Job - Armstrong Ceilings

Primary location: Johnstown, Ohio 
Relocation offered:  
Employment status: Full-Time 

Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

 By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package includin medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more. 
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

Job Output

Under the supervision of the Technical Services Manager, the Quality Lead is responsible for supporting the production teams to ensure all product specifications and quality metrics are met to align with customer satisfaction.

Essential Duties and Responsibilities includes the following. Other duties may be assigned.

General Duties

• Commit to and follow the facility Mission, Vision and Values that support the AWI Operating Principles as an individual and team.
• Attend and participate in all required company training programs.

Quality Duties

• Operate all quality check equipment necessary for role
• Perform hourly inspections on dimensions, visual checks, and other quality requirements as needed.
• Support the development of standard work and training material with the operators/team leads on the equipment.
• Develop a working knowledge of products (specifications, fit and function) in order to make quality decisions during production to prevent excessive defects and/or downtime.
• Develop a knowledge of the basics of operation of each piece of equipment you are working with in order to communicate issues and support troubleshooting.
• Keep accurate records of production, waste, quality checks undertaken as needed.
• Communicate issues quickly and accurately to the operators, team lead, and plant resources to prevent excessive scrap and downtime.  
• Troubleshoot issues that are within your knowledge and control. Decide quickly to contact more resources for issues outside of your knowledge and control.
• Clean, inspect and verify gauges are in working order on a defined interval
• Work with Manufacturing Technical Coordinator to develop a gauge auditing process
• Collect, audit and maintain product standards/samples. Effectively use the standards set in place.
• Assist with the qualification process (collecting material, taking measurements, recording data)
• Ensure all containment (hold) events are documented and dispositioned in a timely manner

Environmental, Health, & Safety

• Follow all Company, OSHA Safety, and EPA Environmental Policies.
• Always ensures personal safe behavior and encourages safe behavior in others.
• Participates in safety related events/trainings/processes.
• Conform to all company policies and procedures.
• Maintain clean and organized work area.
• Proper cleaning and maintenance of equipment.
• Report any safety/environmental incidents.

Cost

• Looks for projects or methods to reduce cost without sacrificing the quality of the parts.
• Drives waste out of operation

Supervisory Responsibilities:  None                       

Travel:  Minimal; less than 5%

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic computer skills including Excel, & web-based applications to enter data regularly and accurately.
• Prior manufacturing, assembly, material movement, or powder coating operations experience preferred.
• Understand your internal customer base. Be customer oriented; possess the ability to react to the customers’ needs while following company procedures.
• Direct knowledge and demonstrated understanding of Johnstown plant products and processes is preferred.
• Knowledge of metal manufacturing materials, fabrication processes, and machinery preferred.
• Must be flexible and be able to respond with a positive attitude to changing demands and conditions. 
• Must be able to effectively communicate with many areas of the plant/company during meetings, presentations, and various conversations on and off the floor.
• Attention to detail and understand/adjusting to minor detail changes.
• Ability to learn how to operate a forklift and other company vehicles.

Physical and Mental Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 20 pounds and occasionally lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Plant Environment – This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools and other obstacles; intermittent loud noises; and dusty or dirty conditions.  Basic PPE required: safety glasses, earplugs, and steel toe/composite boots. Specific PPE & training will be provided for activities requiring additional accommodation.

Education and/or Experience   

• High school diploma or GED required.

Why should you join Steel Ceilings, a subsidiary of Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Johnstown OH)

Steel Ceilings, Inc., a subsidiary of Armstrong World Industries, Inc. (AWI), is one of fifteen AWI plants in North America. Our Johnstown plant in Central Ohio is located a mere 30 minutes from the capital of Ohio, Columbus, a major metropolitan area. Known for its quaint "small-town America" vibe, its proximity to Columbus, the 15th largest city in the US, provides the best of both worlds. In addition to the numerous golfing opportunities that Johnstown can boast about. There are car cruise-ins, concerts, bike path trails, theatrical performances, street festivals, and antique fairs hosted in the area year-round.

Steel Ceilings, a subsidiary of Armstrong World Industries, is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at  and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!