Quality Manager - Boxborough, MA - Intertek Testing Services NA Inc

Intertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services, is looking for a Quality Manager to join our Electrical team in Boxborough, MA. This is a fantastic opportunity to grow a versatile career in facilitating international trade and regulatory product testing.

What are we looking for?

This Quality Manager position is responsible for all aspects of internal and 3rd party audits; Writing and following-up on corrective actions; and indirectly overseeing Quality Supervisors and the quality improvement initiatives at the regional level.

Salary & Benefits Information

When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid holidays.

What you'll do:

• Participate as an active member of the Quality Advisory Board
• Develop standard operating procedures, work instructions, forms, and local operating procedures
• Qualify, appoint, and indirectly oversee local Quality Supervisors
• Report audit findings to appropriate management with request for root cause analysis and corrective action
• Review and approve root cause and correction action plan. Perform follow up as needed
• Close out and maintain audit files
• Prepare and submit required monthly reports to the Director of Quality
• Represent Intertek during 3rd part audits/assessments
• Advise management on training and implementation needs
• Monitor, control, and consult in support of compliance and continuous improvement efforts
• Audit and qualify subcontractor service providers
• Participate in and support periodic quality system management review

• Bachelor's degree in electrical or mechanical engineering, required
• 2+ years' experience in quality assurance or operations
• Ability to read, analyze and interpret common scientific, technical, and engineering reports, standards and journals
• Ability to communicate effectively in both verbal and written format
• Ability to travel up to 50%
• Valid driver's license with an acceptable driving record, required

• Supervisory experience
• Successful completion of auditor training, ISO/IEC 17025, ISO 9001

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance

Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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* Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.