Quality Manager - Designs for Health

Description

Position Overview

This position is responsible for quality element control related to operation, auditing policy and procedure, leading quality improvement projects, driving defect prevention and detection. The position supervises Quality Supervisor, Quality Auditors, Sampling Technicians, and Quality Improvement Associates/Engineers.

Essential Job Duties

• Work with Quality Director to develop, document and implement quality plans, procedures, instructions and test equipment.

• Leads and monitors quality improvement

• Audits implementation of quality system for effectiveness by verifying operation activities tocompany, customer, and regulatory specification.

• Monitors corrective action system

• Plays a key role in developing a comprehensive quality program

• Implements the quality system detailed in the quality manual

• Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation

• Drives prevention vs. detection of defects

• Coordinates actions to prevent the occurrences of non-conformities

• Maintains customer compliance resolution

• Responsible for the maintenance of key performance metrics for the Quality Department

• Controls Food Safety and Quality of processing and manufacturing within the business

• Supports customer audits, government audits to meet compliance

• Verifies and insures company policies and procedures are followed

• Develops Standard Operating Procedures

• Monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs

• Responsible for performance evaluation, coaching, counseling, and preparing corrective action for employees and liaises appropriately with HR and other support functions

• Manages work flow balancing – the division of responsibilities among employees on each shift including assignment of responsibilities and workstations

• In conjunction with Quality Director determines when and whether to call employees in to cover staffing needs (ex. Sick calls, vacation relief, medical leaves, volume changes, etc.)

• In conjunction with Quality Director determines number of employees needed by shift

• Responsible for employee retention and monitors employee turnover

• Shared responsibility with Production Manager for sanitation program which includes sanitation procedures, housekeeping, and pest control procedures that are required per 21 CFR part 111 Section 111.15

• Follows GMP standards, SOP’s, Food Safety Standards as well as workplace safety standards.

Requirements

• Bachelor degree in related field

• 3 years experience in food/dietary supplements quality department

• Experience with HACCP, SQF, ISO, and USP strongly preferred

• Prior manufacturing experience preferred.

• Equivalent combination of education and experience

Competencies

• Ability to motivate and influence people

• Organizing, planning, and problem-solving skills

• Good interpersonal and communication skills

• Ability to work as part of a team

• Effective problem solving skills and detail oriented

• Basic statistics calculation, and/or mathematical comprehension

• Effective communication skills

• Time management skills

• Attention to Detail

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasional lifting of 0 to 25 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Privacy

Your application for this position is subject to Designs for Health's Privacy Notice for Job Applicants and Workforce Members. Designs for Health does not sell your personal information, nor does Designs for Health share it for purposes of cross-context behavioral advertising.

Our Commitment to Diversity, Inclusion & Belonging

Designs for Health is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment where all employees can grow and thrive. Our employees form meaningful and often life-long connections while working at Designs for Health. We are all passionate about our mission of designing a well world, together.

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