Quality Manager - Manufacturing - Sapphire HR Solutions

Sapphire HR Solutions is proud to present this opportunity for our well-established manufacturing client in Northeast Ohio:

Quality Manager - Manufacturing

We're seeking a dynamic Quality Assurance Manager to lead the team and drive excellence across all manufacturing processes.

Position Summary: As the Quality Assurance Manager, you'll play a pivotal role in maintaining the integrity of our systems, processes, and procedures. Your focus will be on continuous improvement, lean practices, and fostering strong customer relationships.

Key Responsibilities:

• Leadership: Lead and manage the Quality Assurance Department, implementing robust processes using lean principles and delegating appropriately.
• Hands-On Approach: Dive into all aspects of Quality Systems functions.
• Team Performance: Develop and manage the performance of our Quality Assurance personnel, providing positive reinforcement, appropriate delegation and corrective measures as needed.
• Accretidations: Ensure controls are in place to maintain accreditations.
• Customer Relationships: Establish and solidify long-term relationships with our valued customers.
• Non-Conformance Management: Handle non-conformance processes, including root cause analysis, corrective actions, and customer documentation submissions.
• Technical Proficiency: Accurately interpret blueprints, technical sketches, and customer documents.
• Analytical Thinking: Solve practical job-related problems with exceptional attention to detail.
• Audit Representation: Represent the company during quality system audits by customers or third-party vendors.
• Continuous Improvement: Actively support our process of continuous improvement.

Requirements:

• Education: Bachelor's degree (engineering or technical field required; advanced degree preferred).
• Experience:
  • Quality department management experience.
  • Minimum of five years of supervision in a manufacturing environment.
  • Deep knowledge of GD&T (Geometric Dimensioning and Tolerancing).
  • Established relationships with OEMs and first-tier suppliers (minimum 5 years).
  • Six Sigma and lean manufacturing experience.

Skills and Abilities:

• Communication: Excellent written and verbal skills.
• Collaboration: Strong interpersonal and teamwork abilities.
• Tech-Savvy: Proficient with computers.
• Presentation: Effective presentation skills.
• Urgency: High sense of urgency to meet schedule requirements.
• Adaptability: Thrive in a small manufacturing environment, handling multiple priorities.
• Results-Driven: Motivated and persistent.
• Process-Oriented: Data-driven and focused on systems.

Join the team and make an impact! Apply now to be part of our quality-driven journey.