Quantitative User Experience Researcher, Early Career 2024 - Google
Sunnyvale, CA
About the Job
This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; New York, NY, USA; Los Angeles, CA, USA.Minimum qualifications:
- Bachelor’s degree in Human-Computer Interaction, Human Factors, Psychology, Computer Science, Cognitive Science, Information Science, Statistics, a related field, or equivalent practical experience.
- Experience with quantitative research design utilizing various methods (e.g., descriptive statistics, multivariate data visualization, multivariate regression, bootstrap methods, logs analytics, and text analytics).
- Experience in Stata, C++, R, or Python.
Preferred qualifications:
- Master's degree or PhD in Human Factors, Psychology, Human Computer Interaction, Cognitive Science, Computer Science, Information Science, related field, or equivalent practical experience.
- 1 year of experience in User Experience, Human factors, Human-Computer Interaction, applied research settings, or product research and development.
- Experience with data storytelling/communicating complex data analysis to general audiences.
- Knowledge of different research methods, and when/how to apply them during the product development process.
- Ability to communicate user research findings with cross-functional partners to drive impact.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Quantitative User Experience Researchers make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, needs, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a Quantitative User Experience Researcher (Quant UXR), you’ll help inform your team of UXers, product managers, and engineers about user needs. You’ll play a critical role in creating useful, usable, and delightful products. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You will investigate user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis. Quant UXRs vary in background and use skills from computer science, quantitative social science, econometrics, data science, survey research, psychology, human-computer interaction, and other fields. You’ll combine skills in behavioral research design, statistical methods, and general programming to improve user experience. The Quantitative UXR community at Google will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
The US base salary range for this full-time position is $102,000-$150,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Responsibilities
- Collaborate with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities. Advocate research findings to diverse audiences through written reports and in-person presentations with stakeholders.
- Design and conduct research using a variety of quantitative research methods.
- Conduct research on multiple aspects of products and collect/analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments.
- Identify meaningful patterns and signals to provide coherent insights that can inform design/product/strategy decisions.
- Examine large-scale data (e.g., surveys, logs) to discover insights, generate hypotheses, and identify opportunities for better experiences.
