RF Engineer at TEKsystems

This position is for an RF Field Engineer on the Wireless Connectivity Team and will be responsible for installation, support, and maintenance of end user land mobile radio equipment, radio infrastructure, cellular modem equipment, cellular booster infrastructure, satellite communications equipment, and other related technologies, in Northern Lower Peninsula of MI. Day to day duties include responding to trouble tickets submitted by users, preventive maintenance tasks, installation of systems, acting as customer interface, and responding to technical needs after hours and during storm response. Technologies include RF, land mobile radio, microwave, radio dispatch equipment, cellular boosters, cellular modems, satellite communications, and other similar technologies. This position will be the primary field support person for an area (Northern lower peninsula) of the service area. This position will also be part of an on call rotation for after-hours response.

In this role, you will:

Performs installation, configuration, advanced diagnostics, analysis, repairs, or replacement hardware for end user radios, base stations, cellular modems, bi-directional amplifiers, satellite comm. equipment, and related components. Ensures equipment is properly maintained and tested.

Performs on-site RF and cellular coverage studies.

Assists with and updates technical documentation including drawings, inventories, and instructional documents.

Provides technical (1st/2nd Level) break-fix support to end users for tickets escalated from the Service Desk, Information Security, or other support groups.

Provides timely responses to client and management requests.

Gives status updates on such requests on a regular basis.

Monitors the Client Support ticket queue to ensure that tickets are addressed in a timely manner.

Other non-essential duties as assigned or may be necessary Requires use of personal vehicle with mileage reimbursement

Knowledge and experience with:

Installing and support of wireless and similar technologies.

Radio system or end user equipment support.

Cellular modems and boosters. Participating in large technical projects.

General IT skills.

Strong communication skills with experience communicating to customers and management.

Use of hand tools

Preferred experience with:

Installation, troubleshooting, and support of land mobile radio, cellular boosters, cellular modems, satellite comms, or microwave.

RF test equipment.

Basic electrical systems.

Vehicle electrical wiring.

Top Skills Details:

WAN ,Routing Protocol, Switches, Wireless, CCNP, LAN ,Juniper, Network Architecture, Routing, Troubleshooting, Hardware

Additional Skills & Qualifications:

Looking for someone to sit onsite hybrid preferably in Grand Rapids, MI or Jackson, MI

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.