RFI & Proposal Manager at MSC

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID :16579

Employment Type :Full Time

Job Category :Marketing

Job Grade :Exempt 17

Work Location :Davidson, NC (CSC)

BRIEF POSITION SUMMARY:

The Proposal / RFI team is responsible for responding to Commercial RFI, RFP, RFQ, etc. in support of sales. As the team Manager, your responsibilities include leading a proposal team in the preparation and submission of customer-centric, winning proposals. This team develops the messaging of MSC’s value proposition to customers through RFI and proposal content. Responsibilities include the introduction, implementation, and maintenance of content, including process and governance. Collaboration with marketing, operations, business development, and other cross-functional teams is necessary for strategic alignment. The Proposal / RFI Manager supports information and deal flow and will drive improvements in productivity, processes, and system / tool updates and changes. They will focus on commercial growth by supporting frontline sales associates and will monitor effectiveness through quantitative measurements and regular operating rigor.

DUTIES AND RESPONSIBILITIES

· Manages the proposal process to include integrating subject matter experts and other associates into the appropriate areas and assimilating information into a narrative that follows the RFP/RFI and proactive proposal instructions.

· Ensures proposals are customer-centric:

o Shares understanding of customer needs in the executive summary and RFP cover letter.

o Ensure responses center around and address customer benefits and goals.

o Provide references, case studies, and data that illustrates the results the prospective customer can expect.

· Leads the structure, description, and governance of information assets to improve efficiency, promote transparency, and enable business insight.

· Establishes and manages effective performance management metrics in support of achieving the team’s goals and objectives.

· Continuously optimizes Proposal and RFI processes to enhance productivity with the goal of improving decision quality, reducing cycle time, and improving efficiencies to increase support to the Sales Team

· Builds, leads, and develops a team of professionals, elevating performance, providing effective mentoring and coaching, and fostering a positive environment of collaboration and professional growth.

· Participates where necessary in a Subject Matter Expert (SME) role for Commercial Operations on cross functional initiatives by providing leadership and guidance to ensure operational success.

· Ensure delivery of compliant, professionally produced proposals within customer defined timeframes.

· Oversee Design and maintenance of Content Library / Proposal Automation Solution

· Ensure templates, proposals and presentations follow company branding policies and guidelines.

· Ensure proposals are compliant with corporate and legal policies.

· Enforce editorial policies and guidelines. · Oversee the RFP response knowledge base, track RFP data and win rates.

· Provide insight, leadership, and work guidance to authors on all proposal content.

· Take ownership of the quality of the proposal and final delivery by performing rigorous quality assurance checks on draft and final documents.

· Ensure high-quality content and appearance of final proposal deliverables.

· Assumes the role of a Proposal Writer when demand dictates the need for additional resources.

· Conduct and document proposal lessons learned and implement actions to improve process efficiency.

· Performs all duties inherent in the role of MSC Manager including hiring, termination, review, and development of associates.

· Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.

· Participation in special projects and performs additional duties as required.

QUALIFICATIONS

What You Need:

· Bachelor's degree in marketing communications or related field

· Minimum 3 years proven successful experience leading proposal teams efficiently in a dynamic, fast-paced environment on moderate- to high-complexity opportunities.

· Minimum 5 years’ experience copywriting in a proposal or marketing communications capacity for B2B

· Minimum 3 years’ experience in graphics design, copy layout, presentation development for B2B.

· Strong leadership, communication, prioritization, and organizational skills

· Strong coaching and team building abilities

· Process oriented with Lean mindset

· Expert English writing, grammar, and punctuation skills

· Customer-focused thinking and ability to capture brand voice

· Ability to adapt to various people and working styles under tight deadlines

· Advanced MS Word and PowerPoint skills, proficient in MS Office

Bonus Points If You Have:

· APMP Bid/Proposal Practitioner (CP APMP) Certification or better preferred.

· Experience with Challenger sales model and methodology preferred.

· Proficient Adobe InDesign skills

· Experienced user of Content Management systems and Salesforce

Other Requirements:

· A valid driver’s license and the ability to travel up to 10% of the time may be required.

· This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $83000 - $120000 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity.  The Company reserves the right to modify the range as market conditions change. 

Telework
 

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and DisABLEd as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE to review.

PandoLogic. Keywords: Proposal Manager, Location: Davidson, NC - 28035 , PL: 594426091