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Time Type:

Department:

All Locations:

Description:

The Nurse Manager of the Pediatric Department is responsible for the administrative and clinical development of pediatric primary care services. The responsibilities include but are not limited to the daily management of the clinical areas, interdepartmental collaboration, supervising clinical workflows are being met, and the overseeing, and development of nursing staff.

Essential Duties & Responsibilities                    

Leadership Responsibilities:

• Attend required meetings, including: Health Center wide leadership meetings, Department leadership meetings & Manager’s meeting monthly
• Works collaboratively with the Medical Director, Associate Medical Director, and Administrative Director
• Directs reports to include nursing staff

General Responsibilities:

• Assists with development, updates, and implementation of departmental policies and procedures

• Oversees nursing staff of the Pediatric Department

• Evaluates and manages the workflow for maximum efficiency

• Oversees nursing schedules

• Collaborates with the IT department for data reporting and validating IT reports

• Oversees daily management of department nursing staff and patient flow

• Assists with customer service recovery as appropriate

• Ensures compliance with all regulatory agencies including Joint Commission and DPH.

• Ensures annual clinical compliance of licensed and non-licensed clinical staff

Miscellaneous:

• Maintains excellent punctuality and attendance.

• Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation.  Solve problems independently or know when to seek consultation.

• Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model.

• Adheres to all EBNHC and departmental policies and procedures

• Participates in required departmental activities and meetings

• Performs other related duties

EDUCATION:

• B.S. in Nursing preferred or in progress

• MA nursing license required.

EXPERIENCE:

• Required: Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting. 

• Minimum of 2 years relevant management experience.

SKILLS/ABILITIES:

• Bilingual preferred

• Ability to use data to evaluate outcomes required.

• Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools

• Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills.