RN - Patient Navigator - Ascension Health
Wauwatosa, WI
About the Job
Details
+ Department: Primary Care
+ Schedule: 1.0 FTE | 40 hours a week | Full- Time | Monday-Friday, daytime shifts, hours may vary.
+ Hospital: AMG Columbia West Clinic
+ Location: Wauwatosa, WI
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._
Responsibilities
Serve as a patient navigator throughout the continuum of care.
+ Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.
+ Coordinate efforts for treatment and promote quality improvement and educational efforts.
+ Compile data, track outcomes, and make recommendations for process improvement.
+ Provide referrals/support for follow-up care for patients who are uninsured or underinsured.
Requirements
Licensure / Certification / Registration:
+ Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date required. Licensure from the Wisconsin Board of Nursing OR current home state license if considered multi-state/Compact State.
+ BLS Provider preferred. American Heart Association or American Red Cross accepted.
Education:
+ Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.
Additional Preferences
Degree in Nursing
Active RN Licensure
3-5 years experience, 1-2 primary care preferred
BLS Certification required
Competencies:
+ Maintains confidentiality of patient information according to established practice policies and government regulations, such as HIPAA
+ Ability to work independently and exercise clinical judgment in interactions with Physicians, patients and their families.
+ Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.
+ Aware of scope of practice boundaries, comfortable seeking direction and assistance from appropriate resources.
+ Computer Skills – Proficient ability to use a computer and electronic medical record.
+ Teamwork – Work as part of a team and collaborate with co-workers and providers
Essential Function:
1. Provides direct patient care
2. Performs Medicare Annual Wellness visits, coordinates patient care, patient education and communicates with patients, providers and care teams
3. Proactively acts as patient’s advocate, working to resolve patient concerns
4. Ensures that documentation and billing of services performed is sufficient to meet CMS guidelines, correct coding guidelines and other payer quality incentive program guidelines
5. Maintains confidentiality of patient information according to established practice policies and government regulations, such as HIPAA
6. Performs pre-visit planning to ensure appropriate follow-up and documentation of preventative screeners including health maintenance items
7. Understands population health management and works to ensure that Medicare patients are managed within ACO program guidelines
8. Understands preventive care guidelines (e.g. US Preventive Services Task Force, Medicare, etc.) and makes recommendations to patients accordingly
9. Knowledgeable of community resources and assists patients in connecting with those resources
10. Other duties, as assigned
Why Join Our Team
Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
+ Department: Primary Care
+ Schedule: 1.0 FTE | 40 hours a week | Full- Time | Monday-Friday, daytime shifts, hours may vary.
+ Hospital: AMG Columbia West Clinic
+ Location: Wauwatosa, WI
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._
Responsibilities
Serve as a patient navigator throughout the continuum of care.
+ Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.
+ Coordinate efforts for treatment and promote quality improvement and educational efforts.
+ Compile data, track outcomes, and make recommendations for process improvement.
+ Provide referrals/support for follow-up care for patients who are uninsured or underinsured.
Requirements
Licensure / Certification / Registration:
+ Registered Nurse credentialed from the Wisconsin Board of Nursing obtained prior to hire date or job transfer date required. Licensure from the Wisconsin Board of Nursing OR current home state license if considered multi-state/Compact State.
+ BLS Provider preferred. American Heart Association or American Red Cross accepted.
Education:
+ Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.
Additional Preferences
Degree in Nursing
Active RN Licensure
3-5 years experience, 1-2 primary care preferred
BLS Certification required
Competencies:
+ Maintains confidentiality of patient information according to established practice policies and government regulations, such as HIPAA
+ Ability to work independently and exercise clinical judgment in interactions with Physicians, patients and their families.
+ Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.
+ Aware of scope of practice boundaries, comfortable seeking direction and assistance from appropriate resources.
+ Computer Skills – Proficient ability to use a computer and electronic medical record.
+ Teamwork – Work as part of a team and collaborate with co-workers and providers
Essential Function:
1. Provides direct patient care
2. Performs Medicare Annual Wellness visits, coordinates patient care, patient education and communicates with patients, providers and care teams
3. Proactively acts as patient’s advocate, working to resolve patient concerns
4. Ensures that documentation and billing of services performed is sufficient to meet CMS guidelines, correct coding guidelines and other payer quality incentive program guidelines
5. Maintains confidentiality of patient information according to established practice policies and government regulations, such as HIPAA
6. Performs pre-visit planning to ensure appropriate follow-up and documentation of preventative screeners including health maintenance items
7. Understands population health management and works to ensure that Medicare patients are managed within ACO program guidelines
8. Understands preventive care guidelines (e.g. US Preventive Services Task Force, Medicare, etc.) and makes recommendations to patients accordingly
9. Knowledgeable of community resources and assists patients in connecting with those resources
10. Other duties, as assigned
Why Join Our Team
Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
Source : Ascension Health
