Receptionist - Interaction24,LLC

Job Title: Law Firm Receptionist/Front Desk

Location: Coral Gables, FL 33134 (on-site)

Job Overview

InterAction24 is working with a CPA firm who is seeking a professional and friendly Administrative Front Desk Receptionist to join our team. The ideal candidate should have excellent organizational skills, and a pleasant personality to ensure our front desk provides a welcoming atmosphere for visitors and clients. Candidate must thrive in a fast-paced environment, adapting quickly to shifting priorities and deadlines.

Responsibilities

• Greeting Clients: Welcome clients as they arrive, making them feel comfortable and directing them to the appropriate person or meeting room.
• Phone Management: Answer incoming calls, direct them to the relevant staff, and handle inquiries in a professional manner.
• Appointment Scheduling: Assist with scheduling client appointments, and manage the conference room calendar
• Document Handling: Organize documents, files, and correspondence. This could include handling sensitive financial information with discretion.
• Data Entry: Input and update client information and appointment details into the firm's database or CRM system.
• Mail Management: Handle incoming and outgoing mail and packages, including sorting and distributing them to the appropriate personnel.
• Supplies Management: Monitor and maintain office and kitchen supplies, ordering replacements as needed.
• Facility Management: Ensure the reception and kitchen area is clean, organized, and presentable.
• Support for Staff: Assist with various tasks for the accounting staff, such as preparing documents, making copies, scanning, closing out projects, and managing meeting logistics.
• Client Records: Maintain accurate records of clients ensuring confidentiality and compliance with privacy regulations.
• Confidentiality: Handle all client and firm information with the utmost confidentiality and adhere to privacy regulations.
• Professional Appearance: Maintain a professional demeanor and appearance, representing the firm's image positively.
• Problem Resolution: Address and resolve any issues or concerns clients might have or escalate them to the appropriate staff member.
• Event Coordination: Assist with the planning and organization of firm events, meetings, or seminars.

Experience

· Prior experience in CPA or Law Firm

· Proven work experience as a Receptionist, Front Office Representative, or similar role

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

· Demonstrated ability to manage multiple tasks efficiently and prioritize effectively.

· Experience requiring accuracy and attention to detail.

· Hands-on experience with office equipment (e.g., printers, scanners)

· Professional attitude and appearance

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitasking and time-management skills, with the ability to prioritize tasks

If you are a detail-oriented individual with excellent communication skills and a positive attitude, we encourage you to apply for this position

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Coral Gables, FL 33134: Relocate before starting work (Required)