Receptionist - Pacer Staffing
Los Angeles, CA
About the Job
Description:
*USC HOTEL FRONT DESK RECEPTIONIST*
Purchase Order Information (We will need the PO before the candidate can start on assignment)
Has the PO already been approved? Yes
If so, what is the PO or Cost number: PO-00235859
Is your PO grant or gift funded? No
Will the PO be tied to multiple resources? Yes
Assignment Information
Campus or Medical Enterprise: UPC USC Hotel
USC Address where the work is being performed? USC Hotel 3540 S Figueroa Street Los Angeles CA. 90007
Will this position be onsite/remote/hybrid? Onsite
Job Title: Front Desk Agent
Number of needs: 1
Pay rate: XX21.50
Bill rate: XX28.27
Mark up: 31.5%
Target start date: (ASAP)
Duration of Assignment: 3-4 months-TEMP TO PERM FOR RIGHT FIT
Work hours: 40/Week- MUST HAVE OPEN AVAILABILITY TO INCLUDE WEEKENDS
Manager Name: Daniel Zavala
Timecard Approver: Daniel Zavala
Dress code: Business Attire (black slacks, Blazer, white long-sleeve)
Parking: On own through USC Transportation or Street Parking
Job Description: As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service.
o Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
o Coordinate requests for maintenance and repair and maintain guests room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
o Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
Campus - Non-Clinical Onboarding (CAN START PENDING CRIMINAL IF DRIVING OR HANDLING CASH IS NOT INVOLVED)
CORE
Background
Social Security Trace
7 year worked and lived found by SSN
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Application
Temporary Work Agreement
Harassment & Discrimination Pamphlet
ON CAMPUS
COVID VACCINATION REQUIREMENTS: Not required however strongly recommended. Masks Optional.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
Purchase Order Information (We will need the PO before the candidate can start on assignment)
Has the PO already been approved? Yes
If so, what is the PO or Cost number: PO-00235859
Is your PO grant or gift funded? No
Will the PO be tied to multiple resources? Yes
Assignment Information
Campus or Medical Enterprise: UPC USC Hotel
USC Address where the work is being performed? USC Hotel 3540 S Figueroa Street Los Angeles CA. 90007
Will this position be onsite/remote/hybrid? Onsite
Job Title: Front Desk Agent
Number of needs: 1
Pay rate: XX21.50
Bill rate: XX28.27
Mark up: 31.5%
Target start date: (ASAP)
Duration of Assignment: 3-4 months-TEMP TO PERM FOR RIGHT FIT
Work hours: 40/Week- MUST HAVE OPEN AVAILABILITY TO INCLUDE WEEKENDS
Manager Name: Daniel Zavala
Timecard Approver: Daniel Zavala
Dress code: Business Attire (black slacks, Blazer, white long-sleeve)
Parking: On own through USC Transportation or Street Parking
Job Description: As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service.
o Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
o Coordinate requests for maintenance and repair and maintain guests room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
o Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
Campus - Non-Clinical Onboarding (CAN START PENDING CRIMINAL IF DRIVING OR HANDLING CASH IS NOT INVOLVED)
CORE
Background
Social Security Trace
7 year worked and lived found by SSN
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Application
Temporary Work Agreement
Harassment & Discrimination Pamphlet
ON CAMPUS
COVID VACCINATION REQUIREMENTS: Not required however strongly recommended. Masks Optional.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
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Additional Details
- Manager's Requested Bill Rate : 28.27
- Does the position allow for the worker to be virtual/remote? : No
- Shore Options Available for this Position : Onshore Only
- Critical Position? : No
- Kelly Job Code : RS55
- Operations Group : USC Campus and Aux
- Working Job Title : Hotel Front Desk Receptionist
- Markup Category : Admin/Clerical
- Shift Details/Expected Working Days and Hours : SEE JD
- Dress Code/Special Attire : SEE JD
- Does this position require driving? : No
- Will resource have direct patient contact? : No
- HIPAA training required? : No
- Nearest Parking Location : SEE JD
- Will job responsibilities include working directly with minors? : No
Source : Pacer Staffing
