Receptionist - Steward Health - Corporate
North Dartmouth, MA 2747
About the Job
Location: Steward Medical Group - North
Posted Date: 9/10/2024
Job Type: Full Time
Department: 1107.72070 Hawthorn Business Office
Are you looking for an exciting, professional career with a company that treats each individual with dignity and respect? We take pride in our work and organization, knowing that we each make a difference in the lives of our patients every day!
Hawthorn Medical Associates is looking for an enthusiastic, professional medical Receptionist with a positive attitude, along with the ability to work both independently and in a team in a fast-paced environment! The successful candidate will:
- Be responsible for all front desk functions, including general business office functions, and patient reception / registration.
- May be responsible for telephone triage and scheduling depending upon location. Supports the facilitys ideology, mission, goals, and objectives.
- Perform in accordance with the facilitys policies and procedures.
- Follow the facilitys standards for ethical business conduct.
- Conduct yourself as a positive role model and team member.
- Recognize patients rights and responsibilities and support them in their performance of job duties.
Principal Duties and Responsibilities:
- Register patients, collects appropriate co-pays, deductibles and other related payments that are due.
- As part of the check-in process, we provide new patients with a patient registration form and copies of insurance cards for file. Register patients into the computer system.
- Verify existing patients demographics and insurance information at each visit;
- Check referrals and POS or paper, obtaining required authorization, eligibility verification and confirmation of registration information.
- Responsible for preparation of billing packets on a daily basis, which includes:
- Assuring that an insurance face sheet is attached to each encounter
- Checking off each encounter against the schedule
- Ensuring that each encounter has been confirmed in the system,
- Tracking and following up on any missing encounters
- Ensuring correct entries on day sheet
- Completion of the batch sheet checklist and all items listed on the checklist
- Ensuring that each batch is sent to bill by courier
- Any other billing responsibility as designated by the manager
- Schedule appointments accurately and efficiently within established scheduling protocols as appropriate
- Demonstrate courteous, professional, and cooperative behavior towards patients, visitors, coworkers, and providers.
Qualifications:
- High school diploma or equivalent.
- Prior front-desk experience, especially within a medical clinic /setting, is strongly preferred.
Skills and Abilities Required:
- Experience managing a multi-line phone system, experience with computer systems and the ability to type, a strong understanding of medical terminology, understanding of different insurance plans and referral procedures is preferred.
- Must be flexible, customer / patient focused, possess a positive attitude, strong learning aptitude and the ability to work well both independently and in a team in a fast-paced environment.
- Bilingual communication skills are a plus.
Source : Steward Health - Corporate