Refresh Technician - Apex Systems

Job#: 2043598

Job Description:

Refresh Technician (Healthcare Environment Preferred!)
Location: San Diego, CA
*Must be able to drive to different hospital/clinic sites throughout the county due to project needs.
One location per shift and will be told ahead of time.
Apex Systems is looking for a Refresh Technician. If interested and can work the shift time, please send your resume to [email protected].
Shift: 8hr (x5) Evening
Schedule: 1130-2000, shifts varied throughout week – must be able to work weekends!
Contract Length: 12 weeks (will continue to extend as long as it is a good fit)
Job Description:Will be responsible for slinging hardware, updating equipment and pulling older equipment.

• Read and interpret technical documentation to complete moves, changes, and break/fix for hardware or software components.
• Follows established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or networks.
• Performs accurate documentation.
• Participates on cross functional, integrated teams to troubleshoot moderately complex issues.
• Acts as a liaison between customers and vendors to ensure requests, issues and problems are resolved in a timely manner.
• Functions under direct supervision and may be required to be on call.

Qualifications:

• Required Education/Experience/Specialized Skills: Excellent critical and analytical thinking and excellent customer service skills.
• Exhibit excellent written and verbal communication skills. Advanced troubleshooting skills. Excellent organizational skills.
• Excellent understanding of the operations and functions of end-point devices, including (but not limited to) PCs, software,network switches, printers, patch panels, phones or faxes. Good understanding of cable plant infrastructure.

Preferred Education/Experience/Specialized Skills/Certification: Two years’ experience in IT, A+, Network+, CCENT, CNTS, ACIS certification preferred, Bachelor’s degree.
Required Skills:

• Minimum of 1 to 2 years’ experience with installation and configuration of Windows 7 & Windows 10. 
• Hardware Refresh Experience, Outstanding Customer Service Skills, knowledge of PXE Boot, Desktop Troubleshooting, Configuring Printers and Peripheral Devices (Scanners, Credit Card Readers, Signature Pads). 
• Basic understanding of networking, telecom and SCCM a big plus.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.