Regional Director of Operations - Agemark

Agemark Senior Living is Hiring!

We are excited to announce an opportunity for a Regional Director of Operations in Northern California. Agemark Senior Living has been recognized as Great Places to Work by FORTUNE Magazine in Aging Services.

Position Overview: As a Regional Director of Operations, you will oversee and enhance the operations of multiple properties within your region. Your role will encompass fiscal management, process improvement, staff coaching, facilities management, compliance with state regulations, and driving overall success for each property.

Key Responsibilities:

• Provide strategic guidance and direction to properties, aligning with the company's mission and core values.
• Ensure properties meet and exceed sales, profitability, and business objectives.
• Administer corrective actions when necessary and oversee process effectiveness.
• Deliver timely, comprehensive reports on regional operations.
• Develop and implement growth strategies in collaboration with senior leadership.
• Mentor and coach property leaders to foster a results-driven, accountable environment.
• Adapt communication and service delivery to meet the unique needs of each community.
• Represent the company in interactions with clients, investors, and business partners.
• Drive success in staff and customer satisfaction, financial health, occupancy, and compliance.
• Travel to properties quarterly or as needed, support new property acquisitions, and act as Interim Director when required.
• Participate in the recruitment and training of new Directors and community leaders.
• Communicate effectively with team members and senior leadership, anticipating future needs and opportunities.

Qualifications:

• Bachelor’s degree in Marketing, Business, Public Health, Geriatrics, or a related field.
• RCFE certification required.
• At least 5 years in a management role within the senior housing industry.
• Experience managing multi-tiered staff.
• In-depth knowledge of state and federal regulations, including OSHA and fire codes.
• Strong interpersonal, problem-solving, and time-management skills.
• Proficient in English communication and computer skills.
• Detail-oriented with a high level of accuracy in documentation and information sharing.
• Willingness to work flexible hours, including weekends and evenings, with up to 75% travel.

Why Work with Us?

At Agemark Senior Living, we take care of you, so you can take care of our residents. We offer:

• Comprehensive health, dental, and vision plans, with employer-paid life insurance.
• Unlimited PTO and a 401(k) savings plan with a company match.
• Tuition reimbursement, including up to 100% free college with partnership programs.
• Professional development opportunities and career advancement.
• Employee discounts, referral bonuses, and recognition programs.
• Complimentary Will, POA, Advanced Directive, & Living Trust services through Mutual of Omaha.
• Worldwide Travel Assistance and a fun, respectful workplace environment.

If you embody our core values of Professionalism, Commitment, Integrity, and Compassion, and you’re passionate about making a difference in the lives of our elderly community, we’d love to hear from you. Join us in creating purposeful lives for our residents and being the change we wish to see in the world. EOE

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