Regional Manager - Pittsburgh - The Dog Stop

About Us

The Dog Stop® is one doghouse you want to work in, and we are looking for an experienced and qualified Regional Manager to add to our team! If you are a fellow dog-lover who likes working with dogs and people in a fun environment with many great perks, we look forward to speaking with you about joining the team!

In 2009, the first The Dog Stop® doors opened in Pittsburgh, PA. Since that day, The Dog Stop’s mission has been to deliver a superior experience for the dogs and their whole families by providing a safe environment, offering educational opportunities, anticipating and exceeding the needs of our customers and their dogs, instilling complete peace of mind for those we serve – and to earn their trust every day!

Each Stop is locally owned and operated, bred, and trained on the original The Dog Stop morals and mission. The Dog Stop® offers an all-inclusive pet care facility with honest and reliable pet care solutions.

The Role

Our Pittsburgh Regional Manager role combines a passion for safe, clean, and well-maintained locations providing motivational leadership, proficiency in selecting and retaining talented employees, experience with vendor relations and exceptional customer service. If you are ambitious and driven, with a history of successfully operating multiple locations, this position might be a perfect fit for you.

What you will be doing

• Leads and support a culture focused on safety, customer satisfaction, sales growth and retention that invites feedback and participation

• Ensuring the safety and happiness of the dogs in our care
• Accountable for the financial performance and growth of the locations in the market - Driving sales performance, controlling costs and maximize profit margins
• Routinely and frequently visits to ensure location presentation is in full compliance with company standards, including maintenance and cleanliness
• Evaluates store operations and develops tactical plans to improve location manager’s overall performance
• Develops an annual business plan for the district with individual goals/KPI’s for each location focused on building membership base, revenue and controlling expenses
• Communicate effectively with teams on business goals and monitor their performance in an on-going manner to ensure results are delivered, and sales/metric goals are achieved, inclusive of meaningful recognition and clear accountability
• Identify trends in business performance across the market, leading to performance opportunities that can be actively shared with your team locally and with the region and corporate partners
• Identify and solve problems with sustainable solutions that align with the company strategic and tactical plans, policy, and procedures.

Who we are looking for

• Love and passion for dogs
• Multi-Unit management experience
• Demonstrated ability to drive financial results, execute company direction and manage multiple, competing priorities
• Demonstrated ability to recruit and build a diverse, high performing team that thrives in a service focused, collaborative environment
• Excellent verbal and written communication skills
• A positive, can-do attitude and a desire to go beyond what is expected, using learnings and improvements to drive action, exceed goals and solve challenges head on
• Actively maintains positive peer relations and rapport with corporate partners, willing to share ideas and make impacts at the regional and company level

What we offer

• 401(k) with company match
• Medical benefits 
• Flexible schedule
• Hybrid office/remote/travel environment
• Paid Time Off
• Access to some of the most amazing dogs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The above position description is intended to describe the general content, identify the essential functions of, and requirement for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.