Regional Manager - CHE Behavioral Health Services

General Summary

The Regional Manager is responsible for assuring effective and efficient operational processes including but not limited to communicating, directing, planning, organizing, and financial monitoring to facilitate the delivery of high-quality behavioral health services within the assigned territory.  This position will partner with leaders throughout the organization to drive initiatives, programs, and services to deliver on key initiatives. The Regional Manager will support and foster an organizational environment that encourages ownership, responsibility, and accountability to accomplish the company’s vision.

Essential Job Responsibilities

• Skilled nursing experience is required.
• Responsible for driving financial performance and productivity within assigned areas of operations
• Act as a liaison between company administration, facility staff and company employees.
• Responsible for driving operational improvements across assigned territory
• Collaborates with Talent Acquisition team on all clinical openings within their territory.
• Provides leadership and vision for organizational impact and performance. Implements an operation-wide performance-based culture.
• Manage multi-disciplinary clinical teams of P/T and F/T mental health professionals, including Psychiatrists, Psychologists, Licensed Clinical Social Workers and Nurse Practitioners in both the inpatient and outpatient practices.

• Manages scheduling, staffing and facility assignments.
• Regularly (at least monthly) checks in with providers assigned to their territory, more frequent check ins preferred.

• Coordinates with and reports to senior company management to provide quality services, promote optimal productivity and drive growth.

• Provides customer service to all client facilities; including ongoing education of regulatory requirements, implementing service programs, securing MD orders where required to secure referrals.

• Coordinates and provides oversight and support for new facility start-ups to ensure that the initiation of services meets facility expectations and supports optimal provider productivity. 
• Regularly (minimum quarterly) visits assigned facilities to address system and process deficits and ensure facility satisfaction.
• Responsible for collaborating with customers and ensuring the growth of prospective business
• Works effectively with leaders of the organization to foster effective teamwork and managing towards consistently greater effectiveness and consistently improved performance throughout assigned territory
• Provide goal-oriented direction to direct reports; assist with problem-solving as needed
• Ensures all operations are carried out in an ethical, responsible manner. Monitors compliance of all clinical policies and procedures and ensures all operational services meet regulatory and quality standards
• Ensures compliance & quality assurance within all clinical programs
• Thorough understanding of Payor agreements including Medicare and other government payors
• Evaluates and make recommendations for business development and expansion opportunities within assigned territories. Oversee the implementation of all expansion opportunities within assigned territory
• Provide leadership and mentoring to management staff in establishing objectives related to staffing, policies and procedures
• Recommend, develop, and assist in strategic planning and budget process
• Participates in recruitment and retention of both clinical and non-clinical staff
• Other responsibilities as directed by senior management
• Ability to travel at least 50%

Salary Compensation: $90,000 - $100,000

• SNF experience
• Masters Level Counselors
• Multi-site management experience