Regional Vice President, Payer - West Region at UnitedHealth Group
Plymouth, MN 55446
About the Job
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities
Come make an impact on the communities we serve as you help us advance health equity on a global scale
Join us to start Caring
Connecting
Growing together.You’ll enjoy the flexibility to work remotely
• from anywhere within the U.S
as you take on some tough challenges.Position Summary:The Payer Market Regional Vice President (RVP) leads the Optum Insight business for a specific territory of the U.S
within the Market region
The RVP leads an account management team aligned to the clients within the territory and is charged with developing and executing on strategic growth and retention plans to achieve above market growth and profitability in delivering Payer solutions to our commercial clients
The RVP is accountable for financial and customer outcomes across a geographical region of the Optum Insight Payer business
This leader will have accountability for the profitable growth and deployment of the overall Payer portfolio across the territory working directly with customers and internal and external partners to deliver on customer commitments
Where appropriate, the RVP will work with team members across Optum Insight, Optum Health, and Optum RX to align on customer plans and priorities
The Payer Market RVP is accountable for driving growth and profitability across the territory as it contributes to the regional and market P&Ls
You will engage the matrixed teams in support of the regional objectives for revenue, earnings, growth and client satisfaction
This includes engaging with the sales teams, operations, consulting, product, and technology teams, as well as other groups at the Optum level required to deliver upon our aggressive growth and innovation objectives
Attainment of these business objectives will be achieved through leadership competencies and practices including strategic account planning, executive engagement, operational excellence, being the voice of the market, the ability to scale the business, lead in a matrix environment and drive growth by collaborating across other divisions within UnitedHealth Group
The successful candidate must be passionate about client excellence and delivery and discovering new business opportunities
This leader must be exceptional at working in a fast-paced environment and display stellar executive presence with C-Suite executives.This role requires an individual who understands how to get things done through influence by leveraging extensive interpersonal and collaboration skills
The Regional Vice President (RVP) will have an in-depth understanding of payers and the broader healthcare market, solid critical thinking skills, demonstrated success in driving complex territory and account plan strategies, outstanding cross-group organizational skills and agility, and highly effective communication skills (verbal and written). Responsibilities: Managing and growing a client territory to achieve above-market growth and profitability by creating territory strategies that support OI Payer Market revenue and IOI goals Leadership accountability to develop a high-performing organization of client-focused associates Driving outcomes with internal matrix business stakeholders across Optum to ensure customer centricity, high NPS scores and renewal rates, delivery against customer needs and expectations, profitable growth, and representation for the voice of the customer in our current and future products and technologiesInfluencing external customers at the VP & C-Suite level as a trusted executive partnerChampioning market intimacy by aggregating client feedback within the territory to influence organizational accountability to market needs, product requirements, competitive information and other knowledge essential for our businessHolding teams accountable to developing and executing account growth and remediation plans aligned with short- and long-term organizational strategiesUnderstanding the future and current state of the industry to provide strategic input to Product, Operations and service delivery teams based upon customer needsDriving accountability in the organization to deliver strategies and tactics that positively impact key drivers, such as price, risk profile, utilization, activation, attrition, and revenue, to ensure growth and market share goals are achievedDelivering executive-level communication to key Optum Insight and Optum executives regarding market strategy and business performanceExceeding OKRs, MBOs, SLAs and operating targets Delivering exceptional customer Net Promotor Score (NPS) resultsDriving exceptional Employee Experience and Manager Effectiveness resultsBuild for the future and provide solid leadership; oversee talent plans and strategies to attract, motivate and retain a diverse, qualified, and engaged team to fulfill current and future business needs Foster a success-oriented, accountable environment within the companyEffectively represent Our United Culture and demonstrates UHG values internally and externallyYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:10+ years of progressive leadership roles in the Health Care or Financial industries with a proven record of leading growth programs and delivering measurable results5+ years in managed services, client management or advisory servicesExperience in driving deep, productive relationships with C-Suite and senior client executives and Board of Directors (external)Demonstrated success building and evolving relationships with C-suite and matrixed stakeholders (internal)History of leading, influencing and managing teams with successful people and team leadership experience – motivating, mentoring, and developing talentTrack record of success driving client success across highly complex and matrixed organizationsProven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problemsDemonstrated track record of active collaboration, engagement, oversight and strategy development of key growth opportunitiesSolid strategic planning, analytics, and problem-solving skillsExcellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partnersProven leadership skills with Employee Experience and Manager Effectiveness indicesWilling and able to travel 50% of the time on a sustained basisPreferred Qualifications:Advanced degree in related field (e.g
Master’s Business Administration) Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets)Experience working across UHG, Optum and/or UHC lines of businesses Direct experience working with product and technology teamsProven application of change management methodologiesProficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparencyLeadership Competencies:Strategic thinker, capable of providing clear, balanced advice/counsel on a broad range of complex management, product and go to market issues Thrives and quickly adapts to change, leading others through change in a dynamic, fast-paced industry and work environmentResults-oriented style with a high degree of analytical ability and proven critical thinking skillsDemonstrated ability to influence executive leadership on complex business topicsMaintain confidentiality and discretion (situational awareness, high emotional intelligence) Have a large capacity for work and able to juggle multiple issues/items while maintaining thoughtful consideration with each of those issues/items, delegate work to appropriate staff where necessaryEffectively builds solid relationships and partnerships within and outside of the company Ability to communicate effectively at all levels of the organization
Have ability to foster a cooperative work environment and deal proactively and productively with conflict Ability to manage a senior leadership team, recruit and retain top talent, build consensus, and rally members to achieve results Engaged with the broader organization and able to gain insights through relationships with front-line and mid-level personnel*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C
Residents Only: The salary range for this role is $180,000 to $280,000 annually
Role is also eligible to receive bonuses based on sales performance
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc
UnitedHealth Group complies with all minimum wage laws as applicable
In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected
Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone
We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace
Candidates are required to pass a drug test before beginning employment.Brand: OptumInsightJob ID: 2253806Employment Type: Full-timeJob Area: Sales/Direct SellingFunction: GeneralIndustry: Direct Health/Medical Insurance Carrier
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities
Come make an impact on the communities we serve as you help us advance health equity on a global scale
Join us to start Caring
Connecting
Growing together.You’ll enjoy the flexibility to work remotely
• from anywhere within the U.S
as you take on some tough challenges.Position Summary:The Payer Market Regional Vice President (RVP) leads the Optum Insight business for a specific territory of the U.S
within the Market region
The RVP leads an account management team aligned to the clients within the territory and is charged with developing and executing on strategic growth and retention plans to achieve above market growth and profitability in delivering Payer solutions to our commercial clients
The RVP is accountable for financial and customer outcomes across a geographical region of the Optum Insight Payer business
This leader will have accountability for the profitable growth and deployment of the overall Payer portfolio across the territory working directly with customers and internal and external partners to deliver on customer commitments
Where appropriate, the RVP will work with team members across Optum Insight, Optum Health, and Optum RX to align on customer plans and priorities
The Payer Market RVP is accountable for driving growth and profitability across the territory as it contributes to the regional and market P&Ls
You will engage the matrixed teams in support of the regional objectives for revenue, earnings, growth and client satisfaction
This includes engaging with the sales teams, operations, consulting, product, and technology teams, as well as other groups at the Optum level required to deliver upon our aggressive growth and innovation objectives
Attainment of these business objectives will be achieved through leadership competencies and practices including strategic account planning, executive engagement, operational excellence, being the voice of the market, the ability to scale the business, lead in a matrix environment and drive growth by collaborating across other divisions within UnitedHealth Group
The successful candidate must be passionate about client excellence and delivery and discovering new business opportunities
This leader must be exceptional at working in a fast-paced environment and display stellar executive presence with C-Suite executives.This role requires an individual who understands how to get things done through influence by leveraging extensive interpersonal and collaboration skills
The Regional Vice President (RVP) will have an in-depth understanding of payers and the broader healthcare market, solid critical thinking skills, demonstrated success in driving complex territory and account plan strategies, outstanding cross-group organizational skills and agility, and highly effective communication skills (verbal and written). Responsibilities: Managing and growing a client territory to achieve above-market growth and profitability by creating territory strategies that support OI Payer Market revenue and IOI goals Leadership accountability to develop a high-performing organization of client-focused associates Driving outcomes with internal matrix business stakeholders across Optum to ensure customer centricity, high NPS scores and renewal rates, delivery against customer needs and expectations, profitable growth, and representation for the voice of the customer in our current and future products and technologiesInfluencing external customers at the VP & C-Suite level as a trusted executive partnerChampioning market intimacy by aggregating client feedback within the territory to influence organizational accountability to market needs, product requirements, competitive information and other knowledge essential for our businessHolding teams accountable to developing and executing account growth and remediation plans aligned with short- and long-term organizational strategiesUnderstanding the future and current state of the industry to provide strategic input to Product, Operations and service delivery teams based upon customer needsDriving accountability in the organization to deliver strategies and tactics that positively impact key drivers, such as price, risk profile, utilization, activation, attrition, and revenue, to ensure growth and market share goals are achievedDelivering executive-level communication to key Optum Insight and Optum executives regarding market strategy and business performanceExceeding OKRs, MBOs, SLAs and operating targets Delivering exceptional customer Net Promotor Score (NPS) resultsDriving exceptional Employee Experience and Manager Effectiveness resultsBuild for the future and provide solid leadership; oversee talent plans and strategies to attract, motivate and retain a diverse, qualified, and engaged team to fulfill current and future business needs Foster a success-oriented, accountable environment within the companyEffectively represent Our United Culture and demonstrates UHG values internally and externallyYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:10+ years of progressive leadership roles in the Health Care or Financial industries with a proven record of leading growth programs and delivering measurable results5+ years in managed services, client management or advisory servicesExperience in driving deep, productive relationships with C-Suite and senior client executives and Board of Directors (external)Demonstrated success building and evolving relationships with C-suite and matrixed stakeholders (internal)History of leading, influencing and managing teams with successful people and team leadership experience – motivating, mentoring, and developing talentTrack record of success driving client success across highly complex and matrixed organizationsProven ability to analyze complex market opportunities and develop creative solutions to a wide variety of unique market problemsDemonstrated track record of active collaboration, engagement, oversight and strategy development of key growth opportunitiesSolid strategic planning, analytics, and problem-solving skillsExcellent oral and written communication skills and ability to build credibility and gain the respect and confidence of clients and internal partnersProven leadership skills with Employee Experience and Manager Effectiveness indicesWilling and able to travel 50% of the time on a sustained basisPreferred Qualifications:Advanced degree in related field (e.g
Master’s Business Administration) Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets)Experience working across UHG, Optum and/or UHC lines of businesses Direct experience working with product and technology teamsProven application of change management methodologiesProficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparencyLeadership Competencies:Strategic thinker, capable of providing clear, balanced advice/counsel on a broad range of complex management, product and go to market issues Thrives and quickly adapts to change, leading others through change in a dynamic, fast-paced industry and work environmentResults-oriented style with a high degree of analytical ability and proven critical thinking skillsDemonstrated ability to influence executive leadership on complex business topicsMaintain confidentiality and discretion (situational awareness, high emotional intelligence) Have a large capacity for work and able to juggle multiple issues/items while maintaining thoughtful consideration with each of those issues/items, delegate work to appropriate staff where necessaryEffectively builds solid relationships and partnerships within and outside of the company Ability to communicate effectively at all levels of the organization
Have ability to foster a cooperative work environment and deal proactively and productively with conflict Ability to manage a senior leadership team, recruit and retain top talent, build consensus, and rally members to achieve results Engaged with the broader organization and able to gain insights through relationships with front-line and mid-level personnel*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C
Residents Only: The salary range for this role is $180,000 to $280,000 annually
Role is also eligible to receive bonuses based on sales performance
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc
UnitedHealth Group complies with all minimum wage laws as applicable
In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected
Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone
We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace
Candidates are required to pass a drug test before beginning employment.Brand: OptumInsightJob ID: 2253806Employment Type: Full-timeJob Area: Sales/Direct SellingFunction: GeneralIndustry: Direct Health/Medical Insurance Carrier
