This role will be based out of a Bariatric and General Surgery office in Brighton/Howell.
POSITION DESCRIPTION:
This position plans and implements the nutritional support necessary for the effective diagnosis and treatment of diseases of all patients referred to them.
ESSENTIAL JOB FUNCTIONS:
Interprets patient histories and physician instructions.Evaluates, recommends, educates and implements comprehensive and specialized nutritional support for patients with treatment and diagnostic needs.Assists in the development of objectives of care, education, standards of practice and programs to assess outcomes of diagnosis and treatment plans.Serves as a consultant to the staff concerning patient treatment plans, established practices, policies and procedures.Provides training to groups of patients regarding nutrition education.Interprets diet prescriptions, evaluates their appropriateness and initiates necessary changes.Obtains and evaluates past and present eating habits of assigned patients and records appropriate findings in patient’s medical record.Instructs patients of the need for modifications to their normal diets and how to measure the effectiveness of the required changes.Prepares patients to return to the community by continuing patient education and referrals to appropriate community agencies.Records treatment provided and patient progress and responses in medical record.Documents patient information in a timely and accurate manner to ensure continuity of high quality health care.Assists with ensuring that patient encounter forms are completed thoroughly and accurately.Completes forms in accordance with office and IHA protocols.Serves as liaison between patient and physician when necessary. Ensures timely and courteous follow-up regarding patient questions.Provides nutrition presentations and education programs to patients and their families.Maintains strict patient and employee confidentiality in accordance with IHA guidelines.Maintains compliance with government and reimburser requirements and with clinic standards of care.Facilitates organizational integration and enhancement of nutritional health care strategies – attends CQIC as appropriate.Supports other offices, attends meetings and training as assigned. Assumes additional duties as required.ORGANIZATIONAL EXPECTATIONS:
Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.Must be able to work effectively as a member of the Care Team. Successfully completes IHA’s “The Customer” training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.Maintains knowledge of and complies with IHA standards, policies and procedures.Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.Uses resources efficiently. If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities. MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position. Care Management Metrics including productivity and ACP education and completion, and others defined by program.
ESSENTIAL QUALIFICATIONS:
EDUCATION:
Bachelor’s degree in dietetics or foods and nutrition or an equivalent combination of education and experience is necessary. Completion of an approved hospital dietetic internship program or its equivalent. CREDENTIALS/LICENSURE:
Registration by the Academy of Nutrition and Dietetics. Valid CPR certification.
MINIMUM EXPERIENCE:
POSITION REQUIREMENTS (ABILITIES & SKILLS):
Knowledge of patient nutrition care management procedures and policies related to position responsibilities.Proficient/knowledgeable in medical terminology. Ability to compute mathematical calculations. Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation. Ability to use other software, such as NextGen Care Management Template, as required while performing the essential functions of the job.Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people, either in-person or virtually, and display positive listening and relationship-building skills. Demonstrates ability to influence and negotiate individual and group decision-making. Good organizational and time management skills to effectively juggle multiple priorities and time constraints.Ability to exercise sound judgement and problem-solving skills, specifically as it relates to resolving nutrition issues.Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, family members, insurance carriers, vendors, external customers and community groups. Ability to handle patient and organizational information in a confidential manner.Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations. Ability to travel to other office/practice sites and meeting and training locations. Successful completion of IHA competency-based program within introductory and training period. MINIMUM PHYSICAL EXPECTATIONS:
Physical activity that often requires keyboarding, phone work and charting.Physical activity that often requires extensive time working on a computer.Physical activity that may require walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting. Physical activity that may require lifting, pushing and/or pulling up to 20 pounds.Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus. Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.
PI251790802
Source : Trinity Health - IHA