Rehab Office Coordinator - Saint Anthony Hospital

Rehabilitation Office Coordinator – Rehab Services Department

Day Shift, Full Time

Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.

As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org.

Position Purpose:

• Provide financial and administrative support for the rehabilitation clinics and professional staff while exercising judgement and independently arranging daily work schedules to promote an efficient clerical operation.

Essential Functions:

• Process incoming data (deliveries, calls, mail, e-mail, faxes), providing assistance and information to inquiries. Maintain awareness of corporate-wide activities for assistance to customers.
• Schedule appointments and meetings, screen referrals, coordinate appointments with other agencies or departments, facilitate patient arrival/attendance, greet patients and facilitate their comfort during waiting time, notify therapists of patient arrival.
• Register accounts, independently verify billing information and pre-authorization status, collect payments, manage billing complaints/discrepancies. Work directly with financial departments to facilitate timely and effective billing collection process. Enter charges and credits into the billing system.
• Ensure claims are transmitted electronically each day to the appropriate payer. Ensure claims, that cannot be billed electronically, are printed and mailed as needed. 10%
• Initiate, compose, prepare and finalize correspondence, technical and confidential reports and forms for therapists, managers and physicians. Maintain knowledge and accurate use of current e-mail, database and word processing software.
• Enter comprehensive registration data set into hospital system by interviewing patients in person or by telephone to secure demographic, clinical and financial information. Evaluate demographic and financial data. Find specific CPT and ICD-9 codes for correct billing and diagnosis.
• Collect and process data for continuous improvement projects. Participate in quality improvement activities and other departmental program development.

General Job requirements:

• General knowledge of computer operations including pruriency with windows and database systems
• Ability to type a minimum of 35 WPM
• Bilingual English/Spanish skills required

Saint Anthony Hospital Highlights:

• Saint Anthony Hospital is an independent, nonprofit, faith-based, acute care, community hospital dedicated to improving the health and wellness of the families on the West Side and Southwest Side of Chicago.
• Saint Anthony Hospital has been certified as a Primary Stroke Center by The Joint Commission.
• Saint Anthony Hospital offers competitive wages and a comprehensive benefits program for employees and their families.
• Saint Anthony Hospital employs and teaches some of the city’s brightest, most innovative resident physicians and medical students.

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