Rehabilitation Aide - OSNC - Tri City Healthcare District

Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.

Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.

Position Summary:

The Rehabilitation Aide is responsible for following supervisor’s instructions involving patient care, organization and clean-up of treatment areas, and office duties, as needed

Major Position Responsibilities:

The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.

• Maintains a safe, clean working environment, including unit based safety and infection control requirements.
• Assists patients, as needed, to and from treatment areas
• Promotes excellent personal relations and communication with all members of the clinic staff
• Assists with the treatment as directed by the Physical Therapist and as allowed in the State Practice Act
• Prioritizes work activities based on clinic demands to complete assignments within designated timeframes with little to no supervision
• Communicates with superior and other health care interdisciplinary team members regarding patient’s response to treatment
• Keeps treatment areas clean and organized
• Files charts, helps with copying and printing home exercise programs and provides other office support, as needed
• Attends departmental, and other meetings as requested
• Maintains confidentiality of patient information
• Follows clinical policies and procedures
• Maintains adequate supply inventory and organizes treatment area
• Cleans equipment, changes linens where applicable between patients
• Covers Front Desk as needed
• Operating Washer Dryer and folding linen
• Answers telephones, takes messages and assists with patients at the front desk
• Demonstrates effective communication methods, either written, verbal, non-verbal or electronic
• Follows up with front office related issues using the appropriate chain of command.  Has a positive influence on others.
• Listens to and acknowledges the concerns of patients and co-workers.  Communicates effectively with patients and co-workers, exchanging information and opinions constructively.  Treats all patients with respect.
• Is punctual for shift.  Fills out timecard correctly, obtaining authorization for overtime and schedule changes from supervisor.  Observes policies regarding break/meals, time off and calling in sick
• Demonstrates behavior that protects the safety of self/others and of the physical plant and equipment. Follows policy when accidents occur
• Acknowledges patients immediately when they approach the desk.  Makes frequent contact with waiting patients.  Demonstrates willingness and ability to go the “extra mile” in meeting customer needs.  Represents the clinic professionally
• Performs Miscellaneous job related duties as assigned
• Onboarding and training of new rehab aides
• Collects copays, schedules/reschedules patients and makes appointment reminder phone calls
• Makes every attempt to reduce expense & maximizes productive & revenue

Qualifications:

• Prefer at least 6 months experience in the medical or physical therapy field.
• Completion of on-the-job orientation and training program as a Physical Therapy Aide.
• Working knowledge of Microsoft Office.
• Knowledge of medical terminology desirable.

Education: 

• High school diploma or GED, required.
• Prior anatomy or physiology coursework preferred.

Certifications:

• Current BLS certification, required upon hire; American Heart Association Healthcare Provider.

Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.

*Salary/Hourly Wage range based on experience.

To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)

TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.