Release Manager - FrankCrum

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

Click here to learn more about FrankCrum!

The Role You'll Play to Create Success

We are happy to announce a full-time Release Manager position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by coordinating and overseeing the release process and work closely with cross-functional teams to ensure the smooth and timely delivery of releases while maintaining the integrity and quality of our products/services

1. Collaborates with stakeholders to plan and prioritize release schedules based on business objectives, customer needs, and development timelines.
2. Orchestrates the activities of cross-functional teams involved in the release process, including development, quality assurance, product, operations, and support.
3. Identifies, assesses, and mitigates risks that may impact the release schedule, quality, or deployment process.
4. Addresses issues and conflicts that arise during the release process, including technical issues, resource constraints, and dependencies.
5. Communication: Informs stakeholders about release status, key milestones, and any changes to the release plan. This may include regular status updates, release notes, and stakeholder meetings.
6. Ensures that releases meet quality standards and undergo thorough testing, including coordinating testing efforts, reviewing test results, overseeing pre-release validations, and coordinating User Acceptance Testing (UAT) activities. It’s important to emphasize that this responsibility does not entail direct management of the QA process.
7. the deployment of releases into production environments, ensuring smooth and successful deployment with minimal disruption to users.
8. Provides support and troubleshooting assistance to users and stakeholders following release deployment, addressing any issues or concerns that arise.
9. Maintains accurate and up-to-date documentation related to release planning, processes, and procedures. This may include release plans, deployment guides, and release notes.
10. Identifies opportunities for process improvement and optimization in the release management process, implementing best practices, and driving continual improvement efforts.

The Attributes We Seek

Keys to success in this position include knowledge of software development methodologies, ITIL and IT service management principles. Knowledge of CI\CD pipeline process, automated testing, deployment methodologies for code and database changes, source control, branching strategies, code merge, Git, GitHub, Git Flow and Azure DevOps is needed.
Bachelor's degree in Computer Science, Information Technology, or related field is required. Experience in release management or related roles in the software industry, with release automation tools such as Jenkins, Azure DevOps, or GitLab CI/CD is also required.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

• Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-twenty-five dollars a month for family!
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Employee Assistance Program at no cost to the employee
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Paid volunteer time

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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