Rent Collection Specialist - Tandym
Manhattan, NY
About the Job
Position: Rent Collection Specialist
Location: NYC (Travel across 5 boroughs required)
Key Responsibilities:
- Review tenant accounts to assess past-due balances and collaborate with legal, finance, and program staff on collections
- Assist tenants with HRA-Public Assistance and other rental resources
- Maintain tenant records and update the EHR database
- Represent tenants at HRA administrative hearings
- Provide financial literacy guidance and entitlements training
Qualifications:
- Experience with HRA benefits (e.g., Rent Arrear One-Shot Deals)
- Proficient in Microsoft Office and ACCESS HRA
- Strong communication and multitasking skills
Source : Tandym