Reports and Communication Specialist - Luster National
Mill Valley, CA
About the Job
Who is Luster National?
Luster National, Inc. (Luster) is a strategic consulting firm, headquartered in Mill Valley, CA, with offices nationwide, that specializes in management consulting services and program, project, and construction management activities. For over 34 years, we have led projects across the US focusing on various sectors including roads and bridges, transit, aviation, and select vertical work. Our values, refined over decades, highlight client focus, professional integrity, and social responsibility.
We're proud to share that our firm, and its quality management system, is ISO 9001:2015 certified! We have a successful track record spanning a broad spectrum of professional services, including:
- Strategic Consulting and Planning Services
- Program, Project, Construction and Facilities Management
- Environmental Consulting
- Quality and Risk Management
- Stakeholder Alignment
- Program Controls and Document Management
- Utility and ROW
- Construction Management Related Services
- Public/Community Outreach
- Diversity, Equity, and Inclusion (DEI)
- Workforce Development
Why Luster?
At Luster, we believe that our employees are the heart of our success. We recognize that each team member is not only a professional but a person with diverse roles and responsibilities both within and outside the workplace. Our culture reflects this understanding, fostering an environment where individuals are supported holistically—personally, professionally, and creatively. We understand that our success is directly tied to the well-being and development of our people. This is why we are committed to creating a workplace that values the whole person—embracing who they are, what they bring, and how they can grow. By doing so, we ensure that our team members are not just employees, but empowered individuals who contribute to the collective success of our company and the communities we serve.
About the Position
We are seeking an experienced and successful Reports and Communications Specialist. This is a full-time remote position (potential travel required if requested by FEMA Operations).
Responsibilities
- Provide technical support, database management and information technology services related to Public Assistance.
- Develop data reports, reporting tools, and data analysis documents.
- Run queries to provide data reports and data analysis documents.
- Assist with SharePoint and other programmatic system development systems and/or tools.
- Develop solutions and programs to support Public Assistance functions including but not limited to file migration / management, SharePoint, Access data solutions, excel data solutions, Tableau/Power BI products.
- Conduct research to locate and obtain information in FAC-Trax and EMMIE Enterprise Data Warehouse (EDW).
- Collaborate with company management and IT teams to develop a data strategy that meets corporate needs and industry requirements.
- Create an inventory of the data necessary to build and implement a data architecture.
- Envision data pipelines and how data will flow through the enterprise.
- Maintain a repository of all data architecture procedures and artifacts.
- Evaluate current data management technologies and what additional tools are needed.
- Determine upgrades and improvements to current data architectures.
- Design, document, build and implement database architectures and applications.
- Build data models for database structures, analytics and AI applications.
- Develop and enforce database development standards.
- Integrate new systems and functions like security, performance, scalability, reliability and data recovery.
- Research new opportunities and create methods to acquire data.
- Develop measures that ensure data accuracy, integrity and accessibility.
- Continually monitor, refine and report data management system performance.
- Train teams to ensure technology standards, patterns, and practices are understood and implemented by all teams and partners.
- Manage data systems to ensure transparency, fidelity, accuracy, and accessibility.
- Manage and maintain field mappings, ensuring vendor and customer data are filled out correctly.
- Liaise with all various partners as required to define and deploy mapping and integration between platforms.
- Work cross-functionally with the Project Management team to track where a product is in the timeline and ensure data is filled out correctly during each step.
- Create and maintain user guides.
- Must have strong knowledge of Microsoft Office, including Word, Excel, PowerPoint, etc.
Skills and Attributes
- Exceptional organizational and multi-tasking skills with close attention to detail.
- Excellent project management, problem-solving, and communication skills, both oral and written.
- The ability to work in a fast-paced environment in which requirements and priorities constantly change.
Minimum Qualifications
- Must have a Bachelor's degree and 5 years' experience in disaster fieldwork or field of expertise; a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; or 10 years of experience in disaster fieldwork or in field of expertise.
- Must be proficient in generating general and technical reports, briefings, correspondence, and compliance documentation.
- Should have familiarity of the PA Program to act as a representative and to interface with other program personnel.
- Should have thorough knowledge of PA eligibility, law, regulations, and policies.
- Should have the ability to manage multiple projects under tight deadlines and rapidly identify and recommend solutions to issues, concerns, or problems that may arise during product development.
- Must have the ability to communicate orally and in writing in order to coordinate with others and formulate letters in response to correspondence and inquiries from internal/external stakeholders.
- Should have knowledge of Federal, State, and local government organizational structures and relationships related to emergency management programs.
Compensation Details
The salary range listed for this role is $40-50/hour. The final salary offered is based n multiple factors and is thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.
Just LOOK at the Benefits We Offer!
- Unlimited Flexible Time Off
- Paid Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
- Long Term Disability Insurance
- Short Term Disability Insurance
- Life Insurance and Accidental Death & Dismemberment Policy
- 401(k) Plan with Guaranteed Employer Contribution
- Formal Career Planning and Development Program
- $2,500 Annually Towards Professional Development
- Wellness Program with Monthly Wellness Stipend
- Company Cell Phone or Cell Phone Plan Reimbursement
- Free Personalized Meal Planning & Nutrition Support with a Registered Dietitian
- Free Personal Financial Planning Services
- Employee Assistance Program
- Employee Discounts
- Employee Referral Bonus #IN-LNJS
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.
Please email hiring@luster.com for accommodations necessary to complete the application process.
