Research Manager - KLAS Enterprises

KLAS is a market research and reporting firm that measures the performance of healthcare technology. We exist to provide transparency to healthcare providers so that they have the data they need to make informed purchasing decisions. Our data also helps IT vendors know where to raise the bar for the improvement of their technology and its delivery.

We're looking for a dynamic Research Manager to spearhead our data collection initiatives and lead a talented team of researchers. This is your chance to shine in a role that blends strategic planning with hands-on research and outreach.

Key Responsibilities

• Strategically guide research priorities and timelines.
• Efficiently manage and update projects using Salesforce.
• Communicate effectively to ensure the team is aligned with project progress.
• Proactively identify and address potential project challenges.
• Analyze outcomes to shape future research strategies.
• Lead and mentor a dedicated team of researchers.
• Conduct research calls and outreach to healthcare professionals.
• Organize research schedules to accommodate provider availability.
• Engage in quality assurance discussions to enhance research standards.
• Support your team in various outreach and research tasks.
• Participate actively in team and company-wide meetings.

• Minimum of two years' experience in a professional setting.
• Exceptional collaboration and relationship-building skills.
• Outstanding communication and organizational abilities.
• A sharp eye for detail and a commitment to delivering quality results.
• Proven problem-solving skills and investigative mindset.
• Confidence in leading discussions with high-level professionals.
• A continuous drive to improve and streamline processes.
• Openness to giving and receiving constructive feedback.
• Proficiency in Outlook & MS Excel, and familiarity with Salesforce.
• Experience with Calendly, Account Management, and People Management is a plus.

• Customer relations and administrative experience.
• Remote work experience is preferred.
• Clinical background is not mandatory but beneficial.
• Understanding of other KLAS teams is advantageous.
• Higher education is strongly preferred, setting the foundation for success in this role.

If you're eager to lead a team towards excellence in research and thrive in a collaborative, fast-paced environment, we would love to hear from you. Apply now to become a pivotal part of our research endeavors and help shape the future of healthcare data collection.

Candidates are encouraged to read this article prior to application:  https://klasresearch.com/article/hiring-character-first/903

Salary starts at $55,000. We offer top-tier benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.

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