Resident Services Coordinator - Ebenezer

The Resident Services Coordinator is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care building, located in Roseville, MN.

This administrative/clerical support position includes;  

• 80 hours in two weeks 
• Day Shift Hours
• Manager on Duty weekend rotation
• Generous Full Benefits; https://www.ebenezercares.org/employee-benefits
• Cash Out Wages Before Payday with our New Benefit of Early Wage Access!

Amira Choice of Roseville on Cleveland is a beautiful, well-designed senior living community that offers the highest level of distinction for our residents. We offer 80 senior units with a mix of Independent/Assisted Living as well as Memory Care and Care Suites. Our community is adjacent to both Minneapolis and St. Paul, MN and is near public transportation making it a convenient location for our employees. We boast an exceptional team of caregivers who believe in our mission to heal, discover, and educate for longer healthier, more meaningful lives.

Ebenezer is proud to be voted 2024 Star Tribune Top Work Place, and has received this honor fifteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.

• Maintains, approves changes, updates, and communicate employee nursing staffing schedules
• Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
• Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
• Coordinates communication with Provider/Doctor scheduling
• Schedules care conferences 
• Maintains Resident Directories and assists with resident correspondence
• Main assist with billing, accounts receivable and accounts payable (If applicable)
• Functions as a receptionist with providing administrative help for the senior living building (if applicable)
• Works as a Resident Assistant (caregiver) upon request of building leadership

Required: 

• Experience with MS office products 
• Ability to maintain a high level of customer service with tact and confidentiality 
• Strong communication skills and ability to interact effectively with a diverse group of staff/residents
• Ability to be organized and tackle problems

Preferred: 

• One to three years related experience preferred
• Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
• Experience in long term care or Assisted Living environment highly preferred
• Experience working with eldermark or educare or similar software program