Residential Care Coordinator/Resident Care Director - Valley Care Management

For this position you Must be a Registered Medication Aide “RMA” or Licensed Nurse.  Be able to provide oversite, direct care services, assistance and support to residents and administration while providing a conduit between administration, direct care, medication aides and physicians to facilitate best care practices, service standards, community philosophy, and its mission.   
          
Some of this Position's Responsibilities Include:

• Schedule nursing/direct care staff and facilitate coverage needs.
• Direct, evaluate and supervise all RMAs and direct care staff and report to administrator satisfactory and unsatisfactory performance.
• Maintain confidentiality of all resident information.
• Assure nursing forms needed for documentation are copied and available.
• Assist with education and in-service training to nursing staff.
• Interpret existing policy and procedure to nursing staff, residents, families, and physicians.
• Assist new nursing employees in following facility policies and procedures.
• Coordinate Physician/NP site visits with prepared listing of resident issues/concerns or needs and follow up to facilitate efficient provider care and resident well-being, etc.
• Review new orders to ensure orders, eMAR, and medications match and are complete.
• Review documentation on resident admitted and compare physician orders with each resident’s plan of care to assure appropriate implementation of the physician’s orders and plan of care is occurring.
• Maintain resident’s charts in appropriate location/file.
• Audit medication carts monthly and as needed.
• Create, implement and review Individual Service Plans (care plans or ISP) per regulations, routinely.
• Complete “Uniform Assessment Instrument” (UAI) form.
• Assist with the admission and discharge process of residents.
• Report changes in condition of residents to administrator and physician.
• Answer business phones and nurse call bells and respond to alarms as required.
• Tour inquiring individuals or families when administrator or marketing/admission staff are not in facility.

Team Effort:

• Develop and update each resident care plan/” Individualized Service Plan” (ISP) and UAI.
• Assist in ensuring compliance with State and Local Regulations.
• Follow instructions provided by the Administrator and provide appropriate feedback often.
• Work with Administrator on strategies to improve quality of care and service to residents.
• Work with the Administrator to develop training for staff and staff recognition, where appropriate.
• Work with the facility Team leaders to provide consistent treatment and messaging to all staff, residents, and resident families for stability of the workplace.

Action:

• Identify resident issues and communicate them to the Administrator and the resident’s physician.
• Identify staff issues and communicate them to the Administrator.
• Keep the environment safe for residents, staff and guests.
• Respond to resident and facility emergencies; provide first-aid assistance and arrange for appropriate medical attention and follow-up.
• Practice safety in working around and with equipment, chemicals, tools, and utensils.
• No horse play or violation of the facility code of conduct.

Success:

• Contribute to resident satisfaction by ensuring that customers’ expectations are met or exceeded.
• Maintain efficient and appropriate communication with residents, family members and guests.
• Contribute to marketing efforts through appropriate interaction with prospective residents and guests.

This is not intended to be an exhaustive list of all duties, responsibilities, and skills required.  

The employee must be able to work in a fast-paced environment with a demonstrated ability to multi-task, prioritize, and complete multiple tasks and demands and to seek supervisory assistance as appropriate.  The employee is expected to adhere to all company policies and procedures.

 

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