Resort General Manager - Harbour Lights Resort at Bluegreen Vacations
Myrtle Beach, SC
About the Job
Bluegreen Vacations is hiring a Resort (General) Manager at Harbour Lights Resort in Myrtle Beach, SC.
Nestled along the Intracoastal Waterway in Myrtle Beach just minutes from the surf, Harbour Lights is the perfect place for guests to explore everything this seaside destination has to offer. As a key member of our leadership team overseeing all Resort operations, you'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.
Location: 2690 Harbour Lights Drive; Myrtle Beach, SC 29579
Compensation: Competitive base salary + eligible annual bonus. Relocation assistance available.
BENEFITS YOU'LL ENJOY:
- Generous Paid Time Off
- 401K with match
- Paid Holidays
- Medical, Dental, Vision Insurance
- Paid Parental Leave
- Internal Growth and Career Pathing
- Tuition Reimbursement
- Safe and Fun Work Environment
- Employee Discounts Including Childcare, Hotels and more
POSITION DETAILS:
- As a Resort Manager, you will manage the Resort's daily operation, maintain established costs and quality standards.
- Develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates.
- Ensure the highest customer service level to current and prospective owners and guests.
- Manage and achieve all areas of budgets by implementing proper controls.
- Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations.
- Maintain resort designations, such as RCI (Resorts Condominium International) and Medallia Guest Satisfaction score benchmarks.
WHAT YOU'LL BRING:
- Bachelor's Degree strongly preferred
- Ability to work evenings, weekends, and holidays as operation needs dictate.
- 5+ years of hospitality and a minimum of 3+ years in an Assistant General Manager or General Manager role.
- Prior leadership experience in both front of the house and back of the house operations.
- Timeshare knowledge preferred
- Experience with developing financial budgets.
- You have a track record passing Quality Assurance, Loss Prevention Internal Audits.