Restaurant Assistant Manager/Shift Leader - Ciccio Restaurant Group

$20 - $25 per hour

We offer flexible schedules, competitive pay, advancement opportunities, benefits, free food & swag, and most major holidays off.

If you are looking for a fun place to work, a place to build relationships, and an opportunity to give back to the community...come join our team!

ASSISTANT MANAGERS + SHIFT LEADERS are our future leaders. In this developmental role, you are responsible for overseeing and ensuring a high energy, fun, and seamless shift for both team members and guests. The fundamentals of the role include focusing on food quality, guest experience, team support, accountability, and overall shift success. If you are looking for a fun place to work and make money, a place to build relationships, and an opportunity to give back to the community…come join our team!

THE BASICS

• Must be an ambassador of our mission and core values
• Leads and inspires exceptional hospitality
• Responsible for helping ensure front line is stocked with proper levels of food, that's made to our standards
• Develop and master knowledge of all menu items
• Ensure team maintains a clean/ sanitary and safe working environment throughout the shift
• Follows essential operational policies and procedures, and helps ensure compliance with local, state, and federal health and employment laws
• Participates in coaching and training hourly team members throughout the shift
• Ensures all guests have an awesome guest experience (including assistance in handling any guest complaints)
• Responsible for helping ensure front line is stocked with proper levels of food, that's made to our standards
• Maintains the flow of the shift by constantly monitoring dining room, service line, and cash registers, and jumping in to help when needed

THE PERKS

• GROWTH | be a part of a growing brand and the ability to travel for new location openings
• FREE FOOD | when you work (and discounted meals on your day off)
• COOL SWAG | that you'll even want to wear on your day off
• CULTURE | that's fun and connected and gives back to the community
• FRIENDS WITH BENEFITS | referral program (get paid to work with friends)
• HOLLA-DAYS | Closed for most holidays, so you can enjoy time with family and friends
• BE YOURSELF | You are beautiful, and we celebrate your individuality

PRE-REQs

• 18 years of age or older
• Passion for food and people
• Awesome, Energetic Attitude and personality
• Strong interpersonal skills and ability to inspire other team members
• Ability to delegate, follow up, and properly hold team members accountable
• Strong time management skills, and ability to multi-task
• Strong written/ verbal communication and listening skills
• Able to work in a fast-paced setting for up to 8 hours daily, or as needed (including nights and weekends)
• Willingness to learn and develop
• Must go through certification in all FOH positions (Line and Cash)
• Must pass food Safety Certification and Final Shift Leader Validation and Assessments

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