Restaurant Assistant Manager - The Coeur d'Alene Resort - Coeur d'Alene Resort

Job Title

Restaurant Assistant Manager - The Coeur d'Alene Resort

Job Summary

The Assistant Restaurant Manager is responsible for establishing and maintaining guest service.  The position is responsible for the various tasks involved in the overall operation, including measuring business trends and maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of merchandising and inventory control.

Essential Functions

• Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services.
• Recruits, trains, develops and communicates with all staff as well as assesses performance on a regular basis.  
• Responsible for interviewing and processing new employees through our HR department.
• In charge of adjusting employee rates on a daily basis for up-to-date labor reports.
• Aids in booking large groups on quick turn around times.
• Implements and maintains guest service standards.
• Plans and assigns daily goals, tasks and assignments.
• Being present on the floor during all hours of service.
• Ensuring all side work is completed and proper closing and or opening procedures are followed.

• Plans and assigns daily goals, tasks and assignments.
• Oversees in adjusting strategies
• Maintains adherence to all company policies and procedures
• Performs any other duties as assigned by the General Manager.

Job Requirements 

• 2 years food and beverage management required.
• High school diploma or higher education preferred.
• Must be self-motivated and possess the desire for self-development.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Strong knowledge of liquor, beer and wine.

COMPENSATION & BENEFITS OPPORTUNITIES 

Work Perks: 

• Employee meal program 
• FREE parking 
• Uniform provided - with in-house laundry 

Medical, Dental, Vision & Life Insurance, Flexible Reimbursement Plan: 

• Full Time Employees are offered these benefits first of the month following 60 days of employment 
• Must maintain a minimum of 30 hours per week or more. 
• Variable hour team members could be eligible 12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year. 

401K Plan: 

• Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment. 
• 50% match up to a 4% contribution from the team member. 

PTO: 

• 6 months gets 7 PTO days - 728 hours (average 28 hours per week) 
• 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week) 
• 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week) 
• 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week) 

Holiday Pay: 

• Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half. 

Employee Discounts: 

• Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), and discounted room rates just to name a few!