Retail Associate - Margaritaville - TPI Hospitality

Retail Sales Associate – Margaritaville Beach Resort

Fort Myers Beach, Florida

Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Retail Sales Associate.

Nestled in the heart of Southwest Florida's vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.

Live Life Like a Song Margaritaville's retail outlet, located in the hotel's beautiful lobby. Come join our team as we welcome new guests to our resort and send them home with a little piece of paradise!

Key Responsibilities include:

Customer Service Excellence:

• Provide top-notch customer service, engaging with customers to understand their needs and preferences, and offering personalized product recommendations to enhance their shopping experience.

Promotional Product Offerings:

• Inform customers about promotional products and services, highlighting special offers and discounts to drive sales and customer satisfaction.

Interpersonal Skills:

• Foster positive working relationships with fellow associates, promoting teamwork and collaboration to achieve common goals.

Store Maintenance:

• Maintain the store's appearance according to visual merchandising standards, ensuring cleanliness, organization, and attractive displays to enhance the overall customer experience.

Point-of-Sale Transactions:

• Efficiently and accurately process customer transactions using the point-of-sale (POS) system, adhering to company policies and procedures to ensure smooth and secure transactions.

Safety and Compliance:

• Follow company policies and procedures to maintain a safe working environment, including adherence to cash handling and loss prevention standards to safeguard company assets.

Performance Evaluation:

• Demonstrate consistent performance in sales and customer service, achieving targets and objectives set during quarterly selling observations.

Continuous Improvement:

• Seek opportunities for continuous improvement in sales techniques and customer service skills, actively participating in training and development initiatives to enhance performance.

Team Collaboration:

• Collaborate with team members to address customer needs and resolve issues effectively, contributing to a positive and supportive work environment.

Adaptability:

• Adapt to changing business needs and customer demands, demonstrating flexibility and resilience in response to evolving situations.

Professionalism:

• Uphold professionalism in all interactions with customers and colleagues, representing the company's brand values at all times.

What you will bring:

• Demonstrated selling experience in a service-oriented retail setting.
• Demonstrated ability to assess customer needs, upsell and make recommendations.
• Demonstrated ability to promote product, influence customers and work with a team in a fast service environment.
• Excellent customer service skills and an ability to communicate effectively.
• Self-starter able to prioritize and manage various tasks simultaneously.
• Ability to stand for extended periods of time.
• Ability to lift 25 pounds.

About TPI Hospitality:

• Industry-leading tenure celebrated during its 50th year of operation in 2022.

• A culture of empowerment that creates success for yourself and those around you.

• A growing company with multiple new projects underway.

• With over 45 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.

• Chosen as a twelve-time Best Places to Work nominee by the Business Journal.

Benefits:

• Medical/Dental Insurance

• 401(k) & 401(k) matching

• Free parking and transportation to/from Margaritaville Resort

• Beach School / Bay Oaks enrollment available to beach workers

• Paid Time Off (PTO)

• Holiday Pay

• Volunteer time off (VTO)

• Bereavement Leave

• School Conference Leave

• Employee Discounts

• Supplemental Insurance options

Still wondering what makes working at Margaritaville so special? Don't just take our word for it – see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you're front facing with our guests or supporting behind the scenes, every role here brings a bit of paradise to life.

Watch Our Video Here – and get ready to be part of something truly extraordinary!

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