Retail Cashier Part Time - Ace Hardware
Reno, NV 89521
About the Job
The start date for this position is Tuesday, October 29th which kicks off employee training for the remainder of the week. The store will open on November 5th.
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. While previous hardware experience is a plus, it is not required as we provide extensive training.
South Meadows Ace Hardware is family-owned and operated. Helping our community is our number one priority, and we always strive to go the extra mile for our customers. We believe that having a talented team allows us to strengthen our relationships with customers and achieve these goals.
Our store goes beyond hardware: join our team and build a future, a purpose, and a community with us.
GENERAL DESCRIPTION
Cashiers are responsible for providing customers with fast and friendly service at the cash register area.
The primary responsibility for all employees of South Meadows Ace Hardware is to “AMAZE EVERY CUSTOMER EVERY TIME.”
CASHIER OPERATIONS
- Follow company policies and procedures for all transactions.
- Precisely and accurately handle money and other types of payment received for products sold, including processing refunds and issuing in-store merchandise credit for returned items.
- Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, and vendor check-in transactions in accordance with company standards, policies, and practices.
- Engage customers to ensure they receive all the benefits of being an ACE Rewards member and actively seek their participation.
- Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify the manager on duty of any discrepancies.
- Aid customers in locating merchandise in-store and on acehardware.com, as well as processing special orders.
- Be knowledgeable and actively participate in all sales promotions, daily huddles, and other campaigns.
- Communicate any store issues to the General Manager for follow-up.
- Share any merchandising, cost control, or sales ideas with the General Manager.
- Be alert for merchandise theft.
- Protect all company assets and report any missing or damaged merchandise to your supervisor.
- Address all safety concerns immediately.
ADDITIONAL DUTIES MAY ALSO INCLUDE
- Always keep the checkout area and entrance doors neat and clean.
- Face and dust the front end.
- Assist with keeping impulse counters stocked and faced, and rotate fresh merchandise as seasons change.
- Ensure forms and supplies are always stocked.
- Call for cart pickups when necessary.
- Inform management when merchandise returns need to be put away.
- Perform all other duties as assigned.
CUSTOMER SERVICE
- Provide a positive representation of South Meadows Ace Hardware.
- Be “customer ready” whenever you are on the sales floor.
- Greet customers entering and throughout the store.
- Thank customers when finished and when they are leaving the store.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Recommend related items when appropriate and execute S.A.L.E.S. process.
- Proactively assist customers in solving problems.
- Possess a friendly outgoing demeanor, work well with customers as well as fellow associates.
- Ensure all pages and calls are answered promptly and courteously.
- Forward any customer complaint that cannot be handled to a member of management.
- Always wear company uniform and nametag.
ESSENTIAL REQUIREMENTS
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING Amaze our customers, our associates and our communities by
delivering on our helpful promise.
EXCELLENCE A disciplined approach to achieve outstanding results through
continuous improvement.
LOVE Showing our love for the work we do, our customers, and our
associates.
INTEGRITY An authentic commitment to moral and ethical behavior.
GRAITITUDE The attitude we show to all that enter Benbrook Ace Hardware.
HUMILITY The humble appreciation that every person is unique and valued.
TEAMWORK Together we can achieve extraordinary things.
“W.E. L.I.G.H.T.”
WORK LIFE BALANCE
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule in advance and work with you so you can plan.
BENEFITS INCLUDE
- Paid time off
- Flexible work schedule
- Employee discounts
- Free work vests
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.